We responded to a service call in Canton, OH for a customer dealing with two appliances acting up. Their Whirlpool dryer wouldn’t tumble and they suspected the belt was broken, while their dishwasher had heating issues. Our diagnosis revealed multiple component failures requiring both parts replacement and control board repairs.
The Problem
The customer reported that their dryer won’t tumble and suspected the belt was broke. They also needed repair service within the next day or two for both appliances.
Diagnosis
On the dryer, we found the belt had failed along with the idler pulley. Additionally, the main control had a heat relay that was stuck closed. For the dishwasher, we discovered stored error codes on the control board – a common issue we occasionally run into with Whirlpool dishwashers. No obvious fault was present, but a tripped error code related to heat issues prevented the unit from running the heat part of the cycle.
The Repair
- Parts replaced: 279838-ELEMENT, WP3392519-FUSE-THRML, WPW10111616-CNTRL-ELEC
- Work performed: Replaced belt and idler pulley. Replaced main control on dryer. Reset error codes on dishwasher.
- Result: Both appliances restored to full operation with heat functions working properly
Is It Worth Repairing?
Whirlpool makes reliable mid-range appliances that typically justify repair costs when they’re under 10-12 years old. Multiple component failures like this aren’t uncommon as units age, but the WED6600VW0 and WDT720PADM2 are solid models worth maintaining with proper repairs.
Maintenance Tips for Whirlpool Dryers and Dishwashers
- Clean dryer lint filter after every load and inspect the exhaust vent annually to prevent belt and motor strain
- Run dishwasher cleaning cycles monthly with Whirlpool-approved cleaners to prevent control board error codes
- Check dryer drum seals and door gaskets regularly – Whirlpool units are sensitive to moisture infiltration affecting controls
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dryer or dishwasher needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.