Samsung Dishwasher Repair – Canton, OH (DW80K5050US)

A Samsung dishwasher in Canton, OH was displaying error code OC. We diagnosed the issue as a failed drain pump and completed the repair with a new pump assembly.

The Problem

The customer reported that their Samsung dishwasher DW80K5050US was showing error code OC. This error typically indicates a drainage problem that prevents the unit from completing its wash cycles properly.

Diagnosis

Error code OC on Samsung dishwashers points to an overflow or drainage fault. Our inspection confirmed the drain pump had failed, preventing proper water evacuation from the wash tub.

The Repair

• Parts replaced: DW0005A — dishwasher pump
• Work performed: Installed new drain pump
• Result: Issue is resolved and operation is normal

Is It Worth Repairing?

Samsung dishwashers like the DW80K5050US are solid mid-range units. A drain pump replacement on a dishwasher of this age is typically worthwhile, as these components can fail due to normal wear and the rest of the appliance usually has years of service life remaining.

Maintenance Tips for Samsung Dishwashers

• Clean the bottom filter regularly to prevent debris from reaching the drain pump
• Run hot water at the kitchen sink before starting a wash cycle to ensure proper water temperature
• Use Samsung-recommended detergent amounts to avoid excessive suds that can strain drainage components

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.