A Kenmore dishwasher in Hartville was leaking sporadically. When we inspected the unit, we found the top spray arm was cracked, which was allowing water to escape during wash cycles.
The Problem
The customer reported their dishwasher was leaking. The leak wasn’t constant — it happened sporadically during operation, making it harder to pinpoint the source initially.
Diagnosis
Upon inspection, we discovered the top spray arm was cracked. This crack allowed water to spray outside the normal wash pattern, leading to the sporadic leaking the customer experienced.
The Repair
- Parts replaced: W10500354 and W10376693 — spray arms
- Work performed: Replaced both spray arms
- Result: Dishwasher tested leak-free through complete wash cycle
Is It Worth Repairing?
Kenmore dishwashers are generally reliable appliances that respond well to repair. Spray arm replacement is a straightforward fix that restores full functionality. For a unit like this 66513204N411 model, replacing damaged spray arms makes good economic sense compared to full replacement.
Maintenance Tips for Kenmore Dishwashers
- Remove and rinse spray arms monthly to prevent food debris buildup that can cause cracks
- Use Kenmore-recommended dishwasher detergent to avoid chemical damage to plastic components
- Don’t overload racks — excessive contact can stress and crack spray arms over time
Appliance Repair in Hartville, OH
Hartville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Louisville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dishwasher needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.