GE Refrigerator Repair – North Canton, OH (GSH25JFXN WW)

A customer in North Canton called about their GE refrigerator that had power but no longer cooling or freezing. Both compartments had stopped working, with the current temperature reading 70 degrees. Our diagnosis revealed a failed start/overload relay preventing the compressor from starting.

The Problem

The customer reported that their refrigerator has power but no longer cooling/freezing. Both refrigerator and freezer not working. Current temp is 70 degrees.

Diagnosis

Compressor was hot but would not start. Evaporator and condenser fans passed. The compressor was receiving power but the start/overload relay had failed, preventing the compressor from cycling on to begin the cooling process.

The Repair

• Parts replaced: WR07X10131 — overload PTCR combo
• Work performed: Installed new start / overload relay
• Result: Operation is normal. Running amp draw approximately 1.1

Is It Worth Repairing?

GE refrigerators from this era are generally well-built appliances worth repairing when the issue is a failed relay component. The GSH25JFXN series was a solid performer, and a start relay replacement is a cost-effective repair that should provide years of continued service.

Maintenance Tips for GE Refrigerators

• Keep condenser coils clean — vacuum every 6 months to prevent compressor overheating
• Check door seals regularly and clean with mild soap to maintain proper temperature
• Replace water filters every 6 months to maintain ice maker and dispenser performance

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Alliance, and Louisville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.