Whirlpool Dishwasher Repair – Canton, OH (WDT720PADM2)

A Whirlpool dishwasher on Coty Drive in Canton, OH wasn’t washing dishes properly. When we arrived, we found the circulation pump had failed completely. We replaced the entire sump assembly to restore normal operation.

The Problem

The customer reported their dishwasher was not washing dishes properly. This is a clear sign that water circulation inside the unit had been compromised.

Diagnosis

Testing revealed the circulation pump had failed. When the circulation pump stops working, water can’t move through the spray arms effectively, leaving dishes dirty even after a full cycle.

The Repair

• Parts replaced: WPW10671941 — circulation pump and motor assembly
• Work performed: Replaced the entire sump assembly
• Result: Operation is normal with proper water circulation restored

Is It Worth Repairing?

Whirlpool dishwashers are generally reliable appliances that respond well to pump repairs. The WDT720PADM2 is a mid-range model that typically provides good service life when properly maintained. A circulation pump replacement is a standard repair that can extend the unit’s usable life significantly.

Maintenance Tips for Whirlpool Dishwashers

• Run hot water at your kitchen sink before starting the dishwasher to ensure proper wash temperature
• Clean the bottom filter monthly to prevent debris from reaching the circulation pump
• Use rinse aid to improve drying performance and prevent water spots on dishes

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dishwasher needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.