Whirlpool Refrigerator Repair – Louisville, OH (Side by side)

A Whirlpool side by side refrigerator on California Avenue in Louisville was leaking water about once a week. The homeowner couldn’t figure out where the water was coming from or why it happened so sporadically. We found the evaporator tray on the bottom of the refrigerator had cracked, causing water to leak every time the unit defrosted.

The Problem

The customer reported their Whirlpool refrigerator was leaking water about once a week. The water would appear on the floor beneath the unit with no obvious source, making it difficult to predict or prevent.

Diagnosis

We found the evaporator tray on the bottom of the refrigerator had cracked. This caused the refrigerator to leak every time that it defrosted. During normal operation, condensation from the defrost cycle drains into this plastic tray where it evaporates. With the crack, water was escaping onto the floor instead.

The Repair

• Parts replaced: WPW10614158 — evaporator tray
• Work performed: Replaced the cracked pan with a new evaporator tray
• Result: The unit is good to go with no more leaking

Is It Worth Repairing?

Whirlpool side by side refrigerators are solid appliances that typically last 12-15 years with proper care. A cracked evaporator tray is a relatively minor repair compared to compressor or sealed system issues. If the refrigerator is cooling properly and the repair cost is reasonable, it’s definitely worth fixing rather than replacing the entire unit.

Maintenance Tips for Whirlpool Refrigerators

• Check the drain pan periodically for cracks or damage — it’s located beneath the refrigerator and can be accessed from the front
• Keep the condenser coils clean on the back or bottom of the unit to prevent the compressor from overworking
• Replace the water filter every 6 months to maintain proper water flow and ice quality in side by side models

Appliance Repair in Louisville, OH

Louisville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.