A North Canton customer called about their LG dishwasher that would turn on but not start, then turn off completely. Our diagnosis revealed the unit needed a new user interface board and possibly a motor — repairs that led the customer to consider purchasing a new dishwasher instead.
The Problem
The dishwasher would turn on but would not start its wash cycle. After turning on, it would then turn off completely, leaving the customer unable to run any cleaning cycles.
Diagnosis
Our inspection revealed that the dishwasher needed a new user interface board and possibly a motor. When multiple major components fail simultaneously, it often indicates the appliance has reached the end of its reliable service life.
The Repair
- Parts needed: User interface board and possibly motor
- Customer decision: Considering purchasing a new dishwasher
- Result: No repair performed due to cost considerations
Is It Worth Repairing?
For this LG dishwasher model requiring both a user interface board and potentially a motor, replacement often makes more sense than repair. When multiple expensive components fail on a dishwasher over 8-10 years old, the combined repair costs typically approach or exceed the price of a new, more efficient unit.
Maintenance Tips for LG Dishwashers
- Run the TrueSteam cycle monthly to prevent mineral buildup in LG’s steam generator system
- Clean the QuadWash spray arms regularly — LG’s multi-level wash system depends on clear water flow
- Use LG’s recommended rinse aid to prevent water spots and protect the electronic controls from steam damage
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Louisville, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.