A Whirlpool washer on Pontiac Trail in Malvern was displaying an “EE” error code after basement flooding. Our inspection revealed extensive water damage to critical electrical components that made repair impractical.
The Problem
The customer contacted us about their Whirlpool washer reading “Error .EE” on the display. The unit had been sitting in water after their basement flooded, causing multiple electrical systems to fail.
Diagnosis
We found the washer had water backed up in basement and shorted out. The user interface board was damaged and not available for replacement. Additionally, the unit had been setting in water — wires and rotor on the bottom had some corrosion from the flood damage.
The Repair
- Parts replaced: None — unit beyond economical repair
- Work performed: Diagnostic inspection and damage assessment
- Result: Customer decided to purchase new washer due to extent of flood damage
Is It Worth Repairing?
When a Whirlpool washer suffers flood damage with multiple electrical component failures, replacement is typically the better choice. The combination of corroded wiring, damaged control boards, and potential motor issues creates repair costs that exceed the appliance’s value.
Maintenance Tips for Whirlpool Washers
- Install water leak detection systems in basement laundry areas to prevent flood damage
- Keep washers elevated on pedestals or platforms in flood-prone basements
- Check and clean the drain pump filter monthly to prevent water backup issues
Appliance Repair in Malvern, OH
Malvern is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Carrollton, Minerva, and East Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.
Louisville Appliance Repair serves Carroll County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.