A Canton homeowner called us back after we’d serviced their dryer the week before. Their Whirlpool washer was stopping in mid-cycle with random error codes. Our diagnosis revealed why this 11-year-old front-loader was acting up.
The Problem
The customer reported the washer stops in mid-cycle with random error codes. They mentioned we had been at their house the previous week for dryer service.
Diagnosis
Bearings going out. Out of balance. Needs back outer tub with bearings and drum support.
The Repair
- Parts replaced: None — customer opted for replacement
- Work performed: Diagnostic evaluation
- Result: Customer decided on buying new washer
Is It Worth Repairing?
This 2013 Whirlpool WFW9200SQA11 needed a major repair involving the tub assembly and bearings — typically one of the most expensive fixes on a front-load washer. At 11 years old, the customer made the smart call to replace rather than invest in a repair that could cost nearly as much as a new machine.
Maintenance Tips for Whirlpool Washers
- Leave the door cracked open after each load to prevent moisture buildup and mold in the door seal
- Run the Clean Washer cycle monthly with Whirlpool-approved cleaner to prevent residue buildup
- Check and clean the drain pump filter regularly to prevent clogs that can cause error codes
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.