Maytag Washer Repair – Salem, OH (MDE2400AYW, MAH2400AWW)

A Salem homeowner called about their Maytag washer displaying an error that says kinked hose, though they checked and did not see any kinks. We also found their dryer will not heat up. Our diagnostic revealed multiple issues across both units.

The Problem

The customer reported their washer has an error that says kinked hose, but they checked and did not see any kinks. Additionally, their dryer will not heat up.

Diagnosis

The washing machine had stored error code for water supply issue, though both water valves were working with good water flow and the machine successfully passed automatic diagnostic. For the dryer, we found the heat element has failed and is no longer available.

The Repair

• Parts replaced: No parts recorded
• Work performed: Diagnostic testing on both units
• Result: Washer cleared diagnostic successfully; dryer heat element determined unrepairable due to part unavailability

Is It Worth Repairing?

For this Maytag washer, the water supply error cleared during diagnostics, suggesting it may have been a temporary issue. However, when a dryer’s heating element fails and replacement parts are no longer available, replacement becomes the only option. Maytag typically discontinues parts after 8-10 years, making older units challenging to repair.

Maintenance Tips for Maytag Washers

• Run monthly cleaning cycles with Maytag washer cleaner to prevent residue buildup that can trigger false error codes
• Check inlet hoses annually for kinks, cracks, or mineral buildup that can restrict water flow
• Keep the area around water connections clear to allow proper hose movement during wash cycles

Appliance Repair in Salem, OH

Salem is in Columbiana County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, Alliance, and Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.