GE Washer Repair – Malvern, OH (GTWS8655D0MC)

A customer in Malvern, OH called about their GE washer making a grinding noise when the tub rotated after installation. Our diagnosis revealed a failed seal that had leaked water onto the motor, requiring significant parts and labor that made replacement the better option.

The Problem

The customer reported that their GE washer made a grinding noise when installed, specifically as the tub rotated during operation.

Diagnosis

Upon inspection, we found the seal had failed and was leaking water down onto the motor. This water damage to the motor combined with the seal failure created the grinding noise during tub rotation.

The Repair

• Parts replaced: No parts installed
• Work performed: Diagnostic evaluation only
• Result: Customer opted to purchase new unit due to repair costs

Is It Worth Repairing?

For this GE washer with both seal and motor issues, the customer made the right call. When multiple major components fail simultaneously, especially involving water damage to electrical components like the motor, replacement often makes more financial sense than extensive repairs.

Maintenance Tips for GE Washers

• Check door seals regularly for cracks or wear that could lead to water leaks
• Ensure proper installation and leveling to prevent premature seal failure
• Clean the drum and seals monthly to prevent buildup that can damage components

Appliance Repair in Malvern, OH

Malvern is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Carrollton, Minerva, and East Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.