Maytag Dishwasher Repair – Canton, OH (MDBH989AWQ3)

A Canton homeowner called about their Maytag dishwasher when the latch system to close door broke off and fell inside the door. We attempted a repair, but the unit ultimately needed replacement.

The Problem

The customer reported that the latch system to close door broke off and fell inside the door. This left the dishwasher unable to secure properly for operation.

Diagnosis

Upon inspection, we found the door latch assembly had failed completely, with components breaking off and falling into the door cavity. We determined a latch replacement was needed to restore function.

The Repair

• Parts replaced: WPW10404412 — door latch assembly
• Work performed: Replace the door latch
• Result: That did not resolve the issue. Customer is going to replace unit.

Is It Worth Repairing?

This 2013 Maytag dishwasher had additional issues beyond the door latch that made repair uneconomical. When a dishwasher repair attempt doesn’t restore full function, replacement often becomes the better choice, especially on units approaching 10+ years of service.

Maintenance Tips for Maytag Dishwashers

• Check door seals regularly and clean debris that can stress the latch mechanism
• Avoid slamming the dishwasher door, which can cause premature latch wear
• Run monthly cleaning cycles to prevent buildup that affects door operation

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.