A homeowner in North Canton called about their Amana washer that was not agitating and making noise, though it spun okay. Our technician found the drive pulley was wallowed out on the transmission shaft, requiring a clutch kit replacement and recalibration.
The Problem
The customer reported their Amana washer was not agitating and making noise. The washer would still spin okay, but the agitation cycle wasn’t working properly during the wash.
Diagnosis
The drive pulley was wallowed out on the shaft of the transmission. This wear pattern prevents proper power transfer from the motor to the agitator mechanism, explaining why agitation failed while the spin cycle still functioned.
The Repair
- Parts replaced: W10721967 — Clutch Kit
- Work performed: Replaced the drive pulley using the cam shifter parts kit
- Result: Recalibrated the washing machine and verified proper agitation
Is It Worth Repairing?
Amana washers are solid mid-range machines built for durability. The NTW4501XQ0 is a reliable top-load model, and transmission-related repairs like this clutch kit replacement typically restore full function for years. This repair makes good economic sense on a washer of this quality and age.
Maintenance Tips for Amana Washers
- Balance loads properly to reduce strain on the transmission and drive components
- Clean the agitator regularly to prevent buildup that can stress the drive system
- Use appropriate water levels for load size to avoid overworking the clutch mechanism
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Massillon, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.