A Samsung washer in Canton stopped spinning with a burning smell and bits of melted rubber in the drum. The customer suspected a burnt belt, but our diagnosis revealed a much more serious structural problem.
The Problem
The Samsung washer stopped spinning and produced a burning smell. Bits of melted rubber were present in the drum, leading the customer to believe the belt had burnt up.
Diagnosis
Upon inspection, we found that the drum support was bent. This damage would require a bearing and spin basket replacement to properly repair the washer.
The Repair
- Parts replaced: No parts — repair declined
- Work performed: Diagnostic inspection only
- Result: Customer advised repair not economically feasible due to washer age
Is It Worth Repairing?
For this older Samsung washer, a bearing and spin basket replacement would cost more than the appliance’s current value. When structural components like the drum support fail, it typically signals the end of the machine’s useful life. Replacement is the better financial choice here.
Maintenance Tips for Samsung Washers
- Keep loads balanced to prevent excessive drum movement that can stress support components
- Check Samsung’s recommended maximum load weights for your specific model
- Listen for unusual noises during spin cycles — early detection can prevent catastrophic bearing failure
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.