GE Refrigerator Repair – Canton, OH (GFSS6KKYESS)

A GE refrigerator in Canton, OH was pooling water under the deli tray and freezing, no longer dispensing water, and making less ice than normal. We found a cracked water line and a plugged defrost drain that required updated parts to resolve.

The Problem

The customer reported water pooling under the deli tray and freezing. The refrigerator was no longer dispensing water and was making ice but not as much as normal.

Diagnosis

The water tank line had a leak and the defrost drain in the refrigerator was plugged. Both issues were contributing to the water accumulation and reduced ice production.

The Repair

• Parts replaced: DA61-06796A-CLIP-DRAIN EVAP Samsung fridge heat probe-defrost, WR60X10324-ASM COVER-EVAP REF
• Work performed: Cleared the drain, installed the updated drain heat probe and replaced the cracked water line
• Result: Water dispensing restored and ice production returned to normal levels

Is It Worth Repairing?

GE refrigerators are generally built to last 10-15 years with proper maintenance. The GFSS6KKYESS is a side-by-side model that typically responds well to repairs like water line and drain issues. These components are designed to be serviceable, making this type of repair cost-effective for most units under 12 years old.

Maintenance Tips for GE Refrigerators

• Replace water filter every 6 months to prevent clogs in water lines and dispensing system
• Clean the defrost drain quarterly by flushing with warm water to prevent blockages
• Check door seals monthly on side-by-side models as they work harder to maintain temperature

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.