We received a call from a customer in Kent, OH about their Whirlpool washer making loud noise. When we arrived at the home on Vine Street, our diagnosis revealed a broken drum support — and unfortunately, the parts are no longer available for this model.
The Problem
The customer reported their Whirlpool washer was making loud noise during operation. This type of noise complaint typically indicates internal mechanical issues that require immediate attention.
Diagnosis
Upon inspection, we found the drum support was broken. The drum support is a critical component that keeps the washer tub properly aligned and stable during the wash and spin cycles. When this part fails, it creates significant noise and can cause further damage to other components.
The Repair
- Parts replaced: None — parts are no longer available
- Work performed: Diagnostic evaluation and assessment
- Result: Recommended unit replacement due to unavailable parts
Is It Worth Repairing?
When essential parts like drum supports are no longer manufactured for a Whirlpool washer, replacement becomes the most practical option. The GHW9150PW0 has reached the end of its service life from a parts availability standpoint, making washer replacement more economical than attempting makeshift repairs.
Maintenance Tips for Whirlpool Washers
- Keep loads balanced to reduce stress on drum supports and suspension components
- Clean the door seal and drum regularly to prevent buildup that can cause imbalance
- Use appropriate detergent amounts — excess suds can strain the motor and drive components
Appliance Repair in Kent, OH
Kent is in Portage County — an area we cover regularly from our base in Louisville, OH. We also serve Ravenna, Streetsboro, and Atwater. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Portage County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.