Appliance Repairs — Week of August 25, 2025 | Stark County, OH

Maytag dryer (MEDC215EW1) — Alliance, OH

Reported: The dryer was plugged in but wouldn’t operate at all. This was actually a return visit — we had replaced the same thermal fuse just a month earlier.

Diagnosis: The thermal fuse had blown again. This can happen just from wear and tear or as a result of a plugged vent. Given that we replaced this exact part recently, the repeat failure strongly indicated the vent system remained blocked.

Repair: Work: Installed new thermal fuse · Parts: WP3392519 — thermal fuse · Result: Dryer restored to operation, though underlying vent issue remains

Whirlpool dishwasher — Alliance, OH

Reported: The customer reported that the latch was not staying closed on their Whirlpool dishwasher. This would prevent the dishwasher from operating properly since the door latch is a critical safety component.

Diagnosis: Unfortunately, we were unable to complete the diagnosis since no one was home at the time of the scheduled appointment. We had texted when on the way as requested but found no one available at 865 Knox School Road.

Repair: Work: Left business card at door after finding no one home · Parts: No parts were used during this visit · Result: Service appointment will need to be rescheduled

Samsung dryer (DV220AEW/XAA) — Alliance, OH

Reported: The customer reported their Samsung dryer would shut down before the end of the cycle after drying for only a short period. This intermittent failure made it impossible to complete normal drying cycles.

Diagnosis: Testing revealed the control board was cutting out and killing power to the machine. The electronic control system was failing intermittently, causing the unexpected shutdowns during operation.

Repair: Work: Diagnosed failing control board · Parts: None — control board no longer available · Result: Customer opted to replace the unit due to part unavailability

Whirlpool Washer; dryer (Washer-wtw700dwo. Dryer-nde8805ayw) — Atwater, OH

Reported: The washer not draining and has error code even after reset. The dryer was squealing during operation. Both appliances were part of a matching set experiencing simultaneous failures.

Diagnosis: The washer control board had failed. The relay was clicking for the drain pump but was not sending power to it. For the dryer, the idler pulley bearings had failed, causing the squealing noise during drum rotation.

Repair: Work: Replaced the failed control board and idler pulley assembly · Parts: W10812423 control board (washer), WP37001287 idler lever assembly (dryer) · Result: After replacing the board, the washer is operating correctly and the idler pulley replacement resolved the dryer noise

Samsung washer (WF42H5200AF/A2, DV42H5200GF/A3-00, MDG9700AWM) — Beloit, OH

Reported: The customer reported their Samsung washer was displaying an E4 or 4E error. This prevented the washer from operating normally as the unit couldn’t receive adequate water supply to begin wash cycles.

Diagnosis: We found the inlet screens on the washer were clogged with debris and sediment. These screens filter incoming water but become blocked over time, triggering the E4/4E error code when water flow is restricted.

Repair: Work: Clean the inlet screens on the washer. Installed new dryer vent lint screen in the dryer and tested the vent. · Parts: DC61-02595A — case filter · Result: Error code cleared and washer resumed normal operation

LG washer (WM3570HWA) — Canton, OH

Reported: The washer was sending an error code called PE, which indicated a water level sensor problem. This error prevents the washer from operating properly because it can’t accurately detect water levels during the wash cycle.

Diagnosis: Our inspection revealed that water valves and inlet hose were leaking. These leaks were compromising the pressure system that the water level sensor relies on to function correctly. The dispenser drawer also showed signs of wear that required replacement.

Repair: Work: Replaced both water inlet valves, fill hoses and pressure sensor. Also replaced the dispenser drawer · Parts: 5220FR2075L valve, 5220FR2006H valve assembly (hot), 6601ER1006E pressure switch assembly, multiple inlet hoses (5214ER4001B, MEJ62505602, 5214ER4003F, MEJ62524901), 4932ER4008B connector hose, 4925ER1015K dispenser assembly, ACV72909503 damper assembly friction · Result: PE error code cleared and washer resumed normal operation

Admiral refrigerator (FFHT1826LSA) — Canton, OH

Reported: The customer reported their refrigerator was not cooling well. This symptom typically indicates reduced efficiency in the cooling system, which can stem from several causes including dirty coils, failing components, or refrigerant issues.

Diagnosis: Upon inspection, we found the condenser coils were heavily soiled with dust and debris. Dirty condenser coils force the compressor to work harder and longer to achieve the same cooling effect, reducing overall efficiency and temperature control.

Repair: Work: Cleaned the condenser coils · Parts: None required · Result: Function of refrigerator appeared to be working properly otherwise

Whirlpool Washer; dryer (RGD4440VQ1) — Canton, OH

Reported: The customer reported their gas dryer was spinning but not heating. The drum would tumble clothes normally, but no heat was being generated during the cycle.

Diagnosis: Testing revealed the gas valve coil packs had failed. These electromagnetic coils control the gas valves that allow fuel to flow to the burner assembly. When they fail, the dryer operates mechanically but cannot ignite the gas for heat production.

Repair: Work: Replaced the gas valve coil packs · Parts: 279834 — gas valve coil packs · Result: Issue resolved — dryer now heats properly

Samsung dryer (DV48H7400EW/A2 01) — Canton, OH

Reported: The customer reported their Samsung dryer spins but doesn’t heat. The drum would rotate normally during cycles, but clothes came out damp and cold after full drying programs.

Diagnosis: Testing revealed a failed heat element assembly that was no longer producing heat. Additionally, the belt and idler pulley showed wear patterns that required replacement to ensure reliable operation of the drum system.

Repair: Work: Replaced the heat element assembly, belt and idler pulley · Parts: DC97-14486A — Assembly duct heater, ER6602-001655 — Belt, DC93-00634A — Idler pulley · Result: Dryer now heats properly and operates with restored mechanical function

Kenmore washer (110.28522700) — Canton, OH

Reported: The customer reported that the agitator is not moving and bad spot on selector dial. The washer would fill with water but the agitator remained stationary during the wash cycle, preventing proper cleaning action.

Diagnosis: Testing revealed two separate failures: the agitator dogs had worn out, which prevented the agitator from engaging and moving during the wash cycle. Additionally, the timer had developed a bad spot on the selector dial, affecting cycle operation and potentially causing erratic behavior.

Repair: Work: Replaced the timer and agitator dogs · Parts: WP8577356 timer and 80040 agitator dogs · Result: Agitator operates properly and timer functions correctly through all cycles

KitchenAid dishwasher — Canton, OH

Reported: The top rack rollers have broken. KitchenAid sent replacements, I just need somebody to install them.

Diagnosis: The customer had already diagnosed the issue correctly and obtained the proper replacement rollers from KitchenAid. The broken rollers were preventing the top rack from sliding properly on its tracks.

Repair: Work: Installed updated rollers on the top rack · Parts: Updated rollers on the top rack · Result: Top rack now slides smoothly on its tracks

Admiral oven/stove (Gallery ES) — Canton, OH

Reported: The customer reported a gas smell when the oven was turned on. This is a safety concern that required immediate attention, as gas odors can indicate incomplete combustion or delayed ignition.

Diagnosis: The igniter was weak. This caused the burner to take longer to light and also burn poorly. A weak igniter doesn’t generate enough heat to open the gas valve promptly, leading to gas accumulation and the odor the customer detected.

Repair: Work: Replaced the weak igniter with a new ignitor kit · Parts: 5303935066 — Ignitor OVEN KIT W/NUT · Result: After replacing the burner, the issue is resolved

Kenmore washer (110.27721600) — Canton, OH

Reported: The customer reported that the washer will not spin. This is a common symptom that can indicate several potential issues with the drive system or transmission components.

Diagnosis: The clutch has failed on the washer. Additionally, we found that the frame is pretty heavily rusted and probably will not last long. The combination of mechanical failure and structural deterioration presented a challenging repair scenario.

Repair: Work: Diagnostic assessment of clutch and frame condition · Parts: No parts recorded · Result: We would recommend replacement rather than repair

GE refrigerator (DFE28JSHBSS) — Canton, Nw, OH

Reported: The customer reported that after experiencing a power outage, there were no lights on the display or inside the refrigerator. The unit was no longer cooling, leaving the family without refrigeration.

Diagnosis: Due to a power surge during the outage, the user interface failed in the fridge. The control board that manages the display and cooling functions had been damaged by the electrical surge.

Repair: Work: Installed a new user interface control board · Parts: WR55X26258 — PCB ASM LED ICON UI · Result: Everything appears to be operating correctly

GE washer (Wbvh6240whh) — Carrollton, OH

Reported: Water not filling. Cycles not completing. The customer had already cleaned hose filters with no help.

Diagnosis: During our inspection, we found the drain filter was clogged and restricting the washer’s ability to operate properly.

Repair: Work: Cleared drain filter · Parts: No parts needed · Result: Washer appears to be operating correctly currently

Admiral refrigerator (FFSS2614QS6A) — Dellroy, OH

Reported: The customer contacted us because their refrigerator fridge compartment wasn’t maintaining proper temperature while the freezer remained cold. They also noticed the freezer had just started frosting up, indicating an airflow issue was developing.

Diagnosis: Upon inspection of the Admiral FFSS2614QS6A, we found ice accumulation in the return air duct and drain area, blocking proper air circulation between compartments. The damper assembly that controls airflow from freezer to refrigerator compartment had also failed, preventing cold air from reaching the fresh food section.

Repair: Work: Replaced damper and cleaned ice from return air and drain · Parts: 242303001 — damper assembly · Result: Proper airflow restored, refrigerator compartment cooling normally

Frigidaire washer (LTF5300S1) — East Rochester, OH

Reported: The customer reported their washer will not spin water out of clothes. They heard a loud noise, re-checked the unit, and confirmed it was still not spinning.

Diagnosis: Opening the washer revealed an unusual situation — the unit had a mouse in the motor control board. Both the mouse and the control board were well cooked from electrical damage. The board is no longer available from Frigidaire.

Repair: Work: Diagnosis and assessment · Parts: None — replacement board unavailable · Result: Unit deemed unrepairable due to discontinued parts

LG washer (WM2487HWMA) — Hartville, OH

Reported: The cycle will not start. The washer appeared to be stuck and unable to begin any wash program, leaving the customer without a functioning machine.

Diagnosis: The pump impeller had broken off. This in turn, prevented the washer from draining. Without proper drainage capability, the washer’s safety systems prevented cycle startup to avoid overflow or water damage.

Repair: Work: Replaced the pump motor assembly · Parts: 4681EA2001T — Motor Assembly · Result: After replacing the pump, the washer is cycling correctly

Maytag refrigerator (Asd2626hew) — Homeworth, OH

Reported: The customer reported that the freezer is cold but fridge is not cooling well. This is a classic symptom of restricted airflow between the freezer and refrigerator compartments.

Diagnosis: The evaporator was frozen over. When ice builds up on the evaporator coils, it blocks the airflow that carries cold air from the freezer to the fresh food section, leaving the refrigerator warm while the freezer continues to work.

Repair: Work: Reset the refrigerator and performed a force defrost · Parts: None · Result: All functions tested normal after the defrost cycle

Whirlpool refrigerator (Wrx735sDBm00) — Malvern, OH

Reported: The customer reported that the refrigerator ice-maker is leaking water. Water was escaping from the ice-maker compartment, creating a mess inside the freezer.

Diagnosis: Upon inspection, we found that the old ice-maker finish was coming off. This deteriorated finish caused water to wick over the edge of the ice-maker, leading to the leak the customer experienced.

Repair: Work: Installed a new ice-maker · Parts: W10882923 — ICEMAKER · Result: Ice-maker now operates without water leakage

Frigidaire refrigerator (FGHC2331PFAA) — Malvern, OH

Reported: The customer reported that their refrigerator won’t stay cold, it stayed cold for about 3 days and just went right back up. The fridge was operating sporadically — it would work several hours or days and then quit.

Diagnosis: All the basic functions were working correctly, but the refrigerator would cycle on and off unpredictably. The control board had failed, and the user interface had several digits missing. When a Frigidaire control board fails, the user interface must also be replaced as they work together as a matched set.

Repair: Work: Replaced the control board and user interface (the user interface has to be replaced with the control board) · Parts: 5304498781 — Main Power Board, 242058232 — User Interface · Result: Customer acknowledged that if this repair was unsuccessful, a wire harness problem might be present and refrigerator replacement would be necessary

Admiral oven/stove (FGF368GBE) — Massillon, OH

Reported: The customer reported that the oven don’t work on gas stove. The range’s cooktop burners were functioning normally, but the oven wouldn’t heat up when turned on.

Diagnosis: We found the oven ignitor had failed. This component is responsible for lighting the gas in the oven cavity, and when it burns out, the oven simply won’t ignite or heat.

Repair: Work: Replaced the oven ignitor · Parts: 5303935066 — Ignitor OVEN KIT W/NUT · Result: Issue is resolved. Preheated in approximately 7.5 minutes

Admiral oven/stove (TGF317ESD) — Massillon, OH

Reported: The customer reported that their oven would not fire. The unit wasn’t igniting or heating when turned on.

Diagnosis: Our inspection revealed the oven ignitor had failed. This is a common issue in gas ovens where the ignitor becomes too weak to properly open the gas valve and ignite the burner.

Repair: Work: Replaced the oven ignitor · Parts: 5303935066 — Ignitor oven kit with nut · Result: Stove is lighting and heating correctly. Preheated in approximately 11.5 minutes

Samsung dryer (DV42H5200EP/A3) — Massillon, OH

Reported: The dryer runs OK but it is not heating up so the clothes are not getting dry. The customer suspected it could be the heating element.

Diagnosis: Testing confirmed the heating element had failed and was no longer producing heat. During inspection, we also found the idler pulley was worn and needed replacement to prevent future belt issues.

Repair: Work: Replaced the heat element and idler pulley · Parts: DC97-14486A — Assembly Duct Heater, DC93-00634A — Idler Pulley · Result: Dryer now heats properly and dries clothes completely

Frigidaire dishwasher (FGHD2433KF1) — Massillon, OH

Reported: The customer reported loud noise when opening and closing the dishwasher door. The unit would occasionally not start, and there was a small leak from the bottom of the machine.

Diagnosis: We found that the door gasket and bottom door gasket had failed, allowing water to leak and creating the noise issues during door operation. The splash shields were also compromised, contributing to the water leak problem.

Repair: Work: Replaced the door gasket, splash shields, and bottom door gasket on the dishwasher · Parts: 809006501 door gasket, 154827601 bottom door gasket, 154701001 splash shield kit · Result: Eliminated the leak and noise issues during door operation

Samsung dryer (Dv50k8600ev/a3) — Massillon, OH

Reported: The customer reported a thumping noise coming from their Samsung dryer. This type of rhythmic noise typically indicates a mechanical issue with one of the drum support components.

Diagnosis: The idler pulley had failed which caused the thumping noise. The heat element and support rollers both appeared to be in good condition.

Repair: Work: Replaced failed idler pulley with an updated bearing pulley · Parts: DC93-00634A — idler pulley · Result: Dryer operates quietly without thumping noise

Samsung refrigerator (RB195ACPN) — North Benton, OH

Reported: The customer reported that the touch screen control panel on front of unit was not responding to touch. Child lock and power cool seemed to engage and disengage several times a day and the ice maker could not be disengaged.

Diagnosis: The erratic behavior of multiple functions — child lock, power cool, and ice maker controls — all pointed to a failing user interface board. When touch controls become unresponsive or activate randomly, the LCD PCB assembly (part DA92-00201G) typically needs replacement.

Repair: Work: Replaced the user interface · Parts: DA92-00201G — LCD PCB kit assembly · Result: Touch controls now respond properly and all functions operate normally

Whirlpool washer (MVWC200XW1) — North Canton, OH

Reported: The customer reported their Whirlpool washer won’t spin. This meant clothes were coming out of the wash cycle still dripping wet, which is a clear sign the spin cycle wasn’t engaging properly.

Diagnosis: We found the issue was preventing the spin cycle from activating. After troubleshooting the mechanical and electrical components, we identified what was keeping the washer from spinning normally.

Repair: Work: Corrected the issue preventing spin operation · Parts: No parts recorded · Result: Washer now spins properly and extracts water effectively

Crosley dryer (CED126SXQ0) — North Canton, OH

Reported: The customer reported their Crosley dryer was making loud noise like a dog barking during operation.

Diagnosis: Our inspection found worn support rollers and belt causing the unusual barking sound, along with failed heating components that would have prevented proper drying. The combination of mechanical wear and electrical failures required comprehensive repair.

Repair: Work: Replaced the belt, support rollers and tension pulley. Also replaced the heat element, thermal fuse and high limit thermostat · Parts: WP3392519 thermal fuse, 4392065 dryer repair kit, 279838 heat element, 279816 thermal cutoff · Result: Dryer operates quietly with proper heating function restored

LG washer (WT1101CW) — North Canton, OH

Reported: The customer called because their LG washer’s pump cannot pump water out of tub. This left clothes sitting in standing water at the end of wash cycles.

Diagnosis: We tested the drain pump and found it had failed completely. When a drain pump fails on this LG model, water cannot be evacuated from the tub, leaving laundry soaking wet and the washer unable to complete its cycle properly.

Repair: Work: Replaced drain pump · Parts: 5859EA1004F — drain pump assembly · Result: Washer now drains properly and completes full wash cycles

Frigidaire refrigerator (FFTR1814TW0) — North Canton, OH

Reported: The customer reported they thought it was the fan motor in the freezer. Frost buildup around the evaporator fan was causing concern about mechanical failure.

Diagnosis: Upon inspection, we found the refrigerator door gasket was not sealing properly. This was allowing moist air into the fridge and building up frost on the evaporator fan. The fan motor itself was functioning normally.

Repair: Work: Reinstalled the refrigerator door gasket · Parts: No parts needed · Result: Proper seal restored, preventing moisture infiltration

Kenmore washer (110.49962603) — North Canton, OH

Reported: The customer reported that the washer does not drain or spin. The machine would fill with water but wouldn’t progress through the drain and spin cycles, leaving clothes soaking wet at the end of the wash.

Diagnosis: Testing revealed that the mcu has failed. The main control unit is the electronic brain that coordinates all washer functions, including the drain pump and spin motor operations.

Admiral dishwasher (FFB02406NS11b) — North Canton, OH

Reported: The customer reported their dishwasher was not draining. This is typically a frustrating issue that can leave standing water in the bottom of the tub after a wash cycle.

Diagnosis: Upon arrival, we ran the dishwasher through a complete cycle to assess the drainage issue. The dishwasher appeared to be operating correctly during our testing, and we could not replicate the drainage problem the customer had experienced.

Repair: Work: Diagnostic testing of dishwasher operation · Parts: No parts were needed · Result: Unit operating normally with proper drainage

Maytag dryer (DE412) — Salem, OH

Reported: The customer reported their dryer not heating. It was spinning normally and had dried the first load that morning, then quit heating for subsequent loads.

Diagnosis: Testing confirmed the heating element had failed completely. This is a common failure point on Maytag dryers, especially when the element works fine one load and fails the next. The heating element burns out when the coils develop breaks or shorts.

Repair: Work: Replaced the heat element · Parts: WPY313538 — heating element · Result: Good to go

Whirlpool washer (WTW8040DW2) — Sebring, OH

Reported: The customer reported that their Whirlpool washer won’t spin cloth dry, with clothes coming out soaking wet after the wash cycle.

Diagnosis: We replaced the water valve to address the immediate spinning issue. However, the machine is also making noise from the transmission, which most likely will continue to get worse. We informed the customer that it may leak water on the floor as it continues to go downhill.

Repair: Work: Replaced faulty water valve · Parts: W11220230 — water valve · Result: Addressed immediate drainage issue, but transmission problems remain

Whirlpool refrigerator (WRT316SFDM00) — Uniontown, OH

Reported: The refrigerator is a residential unit located in a Motorhome. The freezer is cooling as I got a reading in the freezer of 10 degrees but the refrigerator section is not cooling. I turned the unit off for several days as I was told it might need defrosted. Then I ran it for about 12 hours at which time I got the reading of 10 degrees in the freezer and basically no cooling in the refrigerator. Both the control in the freezer and the main control were set to normal.

Diagnosis: The evaporator fan had failed. Without this fan circulating cold air from the evaporator coils, the freezer could maintain some cooling from direct contact with the coils, but no cold air was being moved to the fresh food compartment.

Repair: Work: Replaced the failed evaporator fan motor · Parts: WP2315539 — evaporator fan motor · Result: Fridge is repaired and operation is normal

Admiral microwave install or replacement (OTR) — Waynesburg, OH

Reported: The customer contacted us because they needed their microwave installed.

Diagnosis: This was a straightforward microwave installation job requiring proper mounting and electrical connection.

Repair: Work: Installed microwave and disposed of old one · Parts: INSTALL-APPLIANCE — professional installation service · Result: New microwave properly installed and ready for use

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