Maytag Washer Repair – Salem, OH (MTW6500TQ0)

We received a call from a Salem, OH homeowner who had attempted to replace shock absorbers on their Maytag washer but couldn’t get the top off. What started as a straightforward repair became a more complex diagnostic challenge involving suspension components and error codes.

The Problem

The customer reported: “I have new shock absorbers, i tried to fix myself but I can’t get the the top off.” During our initial visit, we discovered the customer had new tub suspension components, but they were the wrong ones. The washer was making banging noise when it would try to spin.

Diagnosis

We checked error codes and found F51. After resetting the system, the washer was spinning properly. However, on a follow-up visit, the problem came back. We attempted to resolve the issue using an RPS sensor kit with new harness but were unable to achieve a permanent fix.

The Repair

• Parts replaced: No parts recorded (RPS sensor kit attempted but unsuccessful)
• Work performed: Diagnostic testing, error code analysis, sensor kit installation attempt
• Result: Unable to resolve the recurring issue; customer decided to replace the unit

Is It Worth Repairing?

This MTW6500TQ0 presented a complex intermittent issue that couldn’t be resolved despite multiple repair attempts. When a washer develops recurring problems that resist standard diagnostic procedures, replacement often becomes the more cost-effective option. Maytag washers of this vintage can develop multiple interconnected issues that make reliable repair challenging.

Maintenance Tips for Maytag Washers

• Keep the washer level and properly balanced to prevent suspension system stress
• Clean the RPS (rotor position sensor) area regularly to prevent error code F51
• Use only manufacturer-specified suspension components to avoid compatibility issues

Appliance Repair in Salem, OH

Salem is in Columbiana County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Carrollton, and East Liverpool. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.