Appliance Repairs — Week of October 13, 2025 | Stark County, OH

Whirlpool washer (WFW9400SZ00) — Alliance, OH

Reported: When the start button was pressed, the machine wouldn’t start. The washer showed no response to the start command, making it completely unusable for laundry.

Diagnosis: We discovered the dispenser actuator was stuck. This component controls the dispensing mechanism, and when it’s stuck in position, it can prevent the entire wash cycle from initiating.

Repair: Work: Freed the stuck dispenser actuator · Parts: None required · Result: Machine now starts properly when start button is pressed

Kenmore oven/stove (790.92802014) — Alliance, OH

Reported: The customer reported their oven was heating slowly and had been informed the hidden heating element needed replaced. They expected a straightforward element swap to restore normal heating performance.

Diagnosis: Upon inspection, we discovered the actual issue wasn’t the heating element at all. The control board was burnt, which explained the slow heating symptoms. A damaged control board can’t properly regulate power to the heating elements, causing erratic or sluggish performance.

Whirlpool washer (WTW8200YWO) — Alliance, OH

Reported: The customer contacted us about their Whirlpool washer with symptoms they couldn’t easily describe over the phone. These vague complaints often point to unusual mechanical issues that need hands-on diagnosis.

Diagnosis: During our October 19th service call, we discovered the motor rotor was loose. After tightening it, the washer still wouldn’t operate properly. Further testing revealed the unit needed a new motor sensor and lower wiring harness — multiple expensive components in the motor assembly had failed.

GE refrigerator (GFE28GMKBES) — Atwater, OH

Reported: The customer reported that the freezer works fine, but the refrigerator will not cool down to 35°. The inside temperature was 50°. When opening the door and pushing the button to turn the light out, there was no sound of anything running inside, indicating the internal circulation fan may be out.

Diagnosis: This is a very common issue with this style of GE refrigerator. The fresh food evaporator fan had failed completely. Several years ago GE issued a software update with the fan motor, but now they just send the fan assembly without the software update. The common symptoms of this problem are the refrigerator not cooling while the freezer operates properly. Sometimes there will be frost built up in the lower portion of the refrigerator compartment.

Repair: Work: Installed new fresh food evaporator fan · Parts: WR60X26866 — fresh food evaporator fan assembly · Result: Issue is resolved, refrigerator cooling properly

GE refrigerator — Canton, OH

Reported: The customer contacted us because their ice maker isn’t producing ice. This is a common issue with GE refrigerators where the ice maker assembly fails to cycle properly.

Diagnosis: Upon inspection, we determined the ice maker assembly had failed and required complete replacement. The unit was not cycling correctly, preventing ice production.

Repair: Work: Installed new ice maker · Parts: Complete ice maker assembly · Result: Unit appears to be cycling correctly

Admiral washer (GFWH2400LOWW) — Canton, OH

Reported: The customer reported their washer won’t power on or wash. No lights in display showed any activity when they tried to start a cycle.

Diagnosis: The user interface had failed. This is the control board that manages all washer functions and displays cycle information to the user.

Repair: Work: Diagnosed failed user interface · Parts: None · Result: Due to the cost of the replacement parts, the customer decided to replace the unit

Whirlpool dryer (WGD9400SU0, 106.58173702) — Canton, OH

Reported: The customer reported that their dryer won’t turn on and displays error code F-01, which seems like a controller card needs replacement. This was particularly concerning since we had just completed a previous repair on the same unit.

Diagnosis: The F-01 error code on this Whirlpool model WGD9400SU0 indicates a failed electronic control board. When the control board fails, the dryer loses its ability to process commands and manage the drying cycles, resulting in a complete inability to start.

Repair: Work: Removed the failed control board and installed the replacement · Parts: WPW10110641 — electronic control board · Result: Dryer now starts normally with no error codes displayed

GE range (RB755GN6WH) — Canton, OH

Reported: The customer reported that the timer will not stop going off when the stove is plugged in. It was currently unplugged as that was the only way to make the noise stop.

Diagnosis: Upon inspection of the GE range, we found that the timer has failed. This component controls the audible alerts for cooking functions, and when it malfunctions, it can create continuous noise that only stops when the unit is unplugged from power.

Repair: Work: Diagnostic service call to identify failed timer · Parts: None at this visit · Result: Provided repair quote to warranty company

Whirlpool refrigerator (WRF736SDAM13) — Canton, OH

Reported: The customer reported that their refrigerator won’t get colder than 45 degrees. This temperature issue was preventing proper food preservation and causing concern about spoilage.

Diagnosis: We entered the manual diagnostic mode of the computer on the refrigerator and were unable to get it to cycle properly. The damper assembly was stuck shut and not opening or closing, which prevented proper airflow between the freezer and refrigerator compartments.

Repair: Work: Installed new damper assembly · Parts: WPW10479155 — damper assembly which included the thermistor · Result: In manual mode, damper opens and closes and registers correctly. Issues resolved and the refrigerator is cooling properly.

Maytag washer (MVWB755DW0) — Canton, OH

Reported: The customer reported that their washer will not turn on. No lights, no response to button presses, and no power indication whatsoever when attempting to operate the machine.

Diagnosis: Testing confirmed the user interface had completely failed. The control panel was not communicating with the washer’s main control board, preventing any operation of the machine.

Repair: Work: Replaced the user interface · Parts: W10914560 — Console · Result: After installing the new one, its operating correctly

Admiral washer (Gallery) — Canton, OH

Reported: The customer reported that their washer won’t drain. Water was staying in the tub at the end of wash cycles, leaving clothes soaked and the machine unable to complete its program.

Diagnosis: Our inspection revealed the issue was with the drain pump’s coin trap. This component had accumulated enough debris to block water flow completely, causing the drainage failure.

Repair: Work: Cleaned the coin trap out on the drain pump · Parts: None required · Result: Washer is now draining correctly

Samsung dryer (DV48H7400EW/A2) — Canton, OH

Reported: The customer reported their Samsung dryer won’t dry. The unit would run through cycles but clothes remained damp even after extended run times.

Diagnosis: Testing revealed a blown high limit thermal fuse that had cut power to the heating element. The idler pulley was also worn and needed replacement. Additionally, we noted the vent system was undersized for proper airflow.

Repair: Work: Replaced the high limit thermal fuse and the idler pulley · Parts: DC93-00634A — idler pulley, high limit thermal fuse · Result: Dryer restored to full heating and drying function

Kenmore refrigerator (106.58173702, JGP945SEK2SS) — Canton, OH

Reported: The customer reported that their ice maker will not dispense ice, stove burners need cleaned, and outside grill will not light. Multiple appliances required attention during this service call.

Diagnosis: Testing revealed the ice auger motor had failed, preventing ice dispensing from the refrigerator. The stove burners had accumulated debris affecting performance, and the customer needed instruction on proper gas grill lighting procedure.

Repair: Work: Replaced the ice auger motor, cleaned burners on stove, replaced the top on front, left burner and demonstrated how to light gas grill · Parts: W10271509 — ice auger motor, WB29K10023 — gas range medium burner · Result: Ice maker now dispenses properly, stove burners operate cleanly, customer understands grill operation

Frigidaire refrigerator (LFTR2032TF0) — Canton, OH

Reported: The customer reported that the refrigerator doesn’t seem cool and we have water on top shelf, the freezer doesn’t seem to have issue. This combination of symptoms typically points to an airflow problem within the refrigeration system.

Diagnosis: Our inspection confirmed that the unit needs evaporator fan. When the evaporator fan fails, cold air from the freezer section can’t circulate properly to the refrigerator compartment, leading to inadequate cooling and condensation issues.

Admiral oven/stove (EW30EF65GSH) — Canton, OH

Reported: The range was emitting a beeping sound and displaying an e-15 error message. The customer was unable to use the burners due to this malfunction. Unplugging the range would reset it, but the issue would happen again.

Diagnosis: After examining the Admiral range, we determined that the user interface had failed. This component controls the display and input functions for the entire appliance, which explained both the error code and the inability to operate the burners.

Repair: Work: Diagnosed failed user interface · Parts: None · Result: Due to the cost of the repair, the customer decided to likely replace the stove

Admiral refrigerator — Canton, OH

Reported: The customer had multiple fridges in storage, each with multiple problems that would require extensive evaluation and repair work.

Diagnosis: Upon inspection of the stored refrigerators, we found that the combination of multiple units with various issues made repair economically unfeasible for the customer’s situation.

Repair: Work: Assessment and consultation · Parts: No parts recorded · Result: Customer advised on best course of action

Whirlpool refrigerator (ET1PHKXPT00) — Carrollton, OH

Reported: The customer reported that the defrost drain was plugged and the coils needed cleaning on their Whirlpool refrigerator.

Diagnosis: Upon inspection, we found the refrigerator had multiple issues beyond the plugged defrost drain. The defrost heat probe had failed and the unit was not sitting level, which can affect proper drainage and cooling performance.

Repair: Work: Installed defrost heat probe and leveled the refrigerator · Parts: 819043-HEAT-PROBE — defrost heat probe · Result: Refrigerator restored to proper defrost operation and drainage

Admiral refrigerator (PDS22SCPBRSS) — Carrollton, OH

Reported: The customer reported that the ice maker was not working and that a reset did not resolve the issue. The unit was completely unresponsive and no ice production was occurring.

Diagnosis: Testing revealed that the water valve had failed, blocking water flow to the ice maker. Without proper water supply, the ice maker cannot cycle through its normal operation to produce ice cubes.

Repair: Work: Replaced water valve and re-installed the water filter · Parts: Water valve · Result: Ice maker restored to normal operation with proper water flow

Samsung washer (WF42H5200AF/A2) — Carrollton, OH

Reported: The customer reported their Samsung washer was not spinning or draining water. They had already checked the coin trap themselves before calling for service.

Diagnosis: We found a couple of beer bottle lids and a sock plugging the discharge hose from the drum to the pump. This blockage prevented proper water drainage and spin cycle operation.

Repair: Work: Removed beer bottle lids and sock from discharge hose · Parts: None required · Result: Operation is normal and symptoms are resolved

GE refrigerator (GSE26GGEBCBB) — Eakly, OH

Reported: The water reservoir is leaking. The customer had already attempted to order a replacement part from an online retailer, but they shipped a control board instead of the water tank.

Diagnosis: The water tank needed replacement due to the leak. This is a straightforward parts replacement job for this GE model.

Repair: Work: Part was shipped directly to the customer’s address in Oklahoma from Marcone in Oklahoma City · Parts: WR17X11440 — Refrigerator water tank · Result: Part arrived by the end of the day on Friday as scheduled

GE upright freezer (Upright) — East Canton, OH

Reported: The customer reported their GE upright freezer was cooling but not freezing. Food items were staying cold but weren’t maintaining proper freezing temperatures.

Diagnosis: Freezer had a coolant leak. This type of failure compromises the refrigeration system’s ability to reach and maintain freezing temperatures, as the leaked coolant cannot circulate properly through the evaporator coils.

Repair: Work: Diagnosed coolant leak in refrigeration system · Parts: No parts recorded · Result: As this is not an economical repair, it would be advisable to replace the unit

JennAir refrigerator (JFC2089HPF, DLEX5680W) — Hartville, OH

Reported: Ice maker not working. Dryer door needs swapped around.

Diagnosis: The icemaker valve was leaking and freezing the fill tube. The icemaker mold lining was coming off.

Repair: Work: Installed new icemaker and water valve on the fridge. Also swapped the dryer door around to open from the other side. · Parts: WP67005154 — valve inlet, D7824706Q — icemaker · Result: Both appliances restored to full operation

GE dishwasher — Homeworth, OH

Reported: The customer reported their dishwasher was leaking water around the water valve. Water leaks around the inlet valve typically indicate internal seal failure or valve housing damage that allows water to escape during fill cycles.

Diagnosis: Our inspection confirmed the water valve was the source of the leak. The inlet valve controls water flow into the dishwasher during wash cycles, and when these components fail, water can leak from the connection points or valve body itself.

Repair: Work: Replaced the water valve on dishwasher · Parts: WD15X10003 — Water Valve Inlet · Result: Leak eliminated, proper water flow restored

Frigidaire freezer (FFU1464DW2) — Homeworth, OH

Reported: The customer reported that their unit flips GFCI. This is a clear sign of an electrical short somewhere in the freezer’s circuitry that’s causing the ground fault circuit interrupter to trip for safety.

Diagnosis: Heat element was shorted. When a defrost heater develops an internal short to ground, it creates exactly this type of GFCI tripping issue. The electrical fault triggers the safety mechanism every time the freezer attempts to operate.

Repair: Work: Sold customer new element to install · Parts: 5304496687 — defrost heater · Result: Customer received replacement part for installation

Samsung dryer (DV40J3000EW/A2) — Louisville, OH

Reported: The customer reported their Samsung dryer was heating just not spinning. The unit would start a cycle and generate heat, but the drum remained stationary throughout the cycle.

Diagnosis: Upon inspection, we found the original idler pulley was bent. This component maintains proper belt tension around the drum, and when damaged, it prevents the belt from engaging properly with the motor pulley system.

Repair: Work: Replaced the bent idler pulley with a new one · Parts: DC93-00634A — idler pulley · Result: Issue resolved and dryer operating correctly

KitchenAid range (KGRS505XSS04) — Massillon, OH

Reported: The customer reported that neither of the ovens work, though the stove works but not the ovens. This is a common failure pattern in double oven ranges where both igniter elements reach the end of their service life around the same time.

Diagnosis: Testing confirmed both bake igniters had failed. When igniters weaken, they can’t draw enough current to open the gas valve, preventing the oven from lighting. The stovetop burners operate independently with their own ignition system, which explained why they continued working normally.

Repair: Work: Replaced bake igniters in both ovens · Parts: WP7432P143-60 and WPW10324738 — bake igniters for both ovens · Result: Both ovens now heat properly and maintain temperature

Maytag dryer (MDG6400AWW) — Minerva, OH

Reported: The customer reported their Maytag dryer was making noise during operation. The unit was still drying clothes but the sound was concerning enough to warrant a service call.

Diagnosis: Upon inspection, we found the fan had lint built up which caused the whole machine to vibrate. The excessive lint accumulation was creating an imbalance that generated the noise complaints, and we also identified worn components that needed attention during the repair.

Repair: Work: Cleaned the fan and replaced the belt and gas valve coil packs · Parts: WP33002535-V-BELT, 279834-COIL-VALVE · Result: Dryer operates quietly with proper airflow and heating

Whirlpool washer — Minerva, OH

Reported: The customer reported that the washer will fill up with water it will not rinse or wash clothes. The machine was stuck in the fill cycle and couldn’t progress to the wash or rinse phases.

Diagnosis: The lid latch had failed. This prevented it from agitating or spinning / draining. When the lid switch fails, the washer’s safety system prevents the drum from moving, leaving clothes soaking in standing water.

Repair: Work: Replaced the failed lid latch switch · Parts: WP8318084 — lid switch · Result: After replacing the switch, the washing machine is operating normally

Estate dryer (TEDS740PQ0) — Minerva, OH

Reported: The Estate dryer was very loud and shuttering during operation. The customer reported it sounded as though parts may be loose inside the unit.

Diagnosis: Upon inspection, we found the motor had broken from its mounting bracket. This type of structural failure creates the loud, shuttering noise the customer described as the motor vibrates freely without proper support.

Repair: Work: Diagnosed motor mounting bracket failure · Parts: None — nonrepairable issue · Result: Recommended replacement with similar model from Lowes

Dexter washer (Commercial) — Navarre, OH

Reported: Washer number 32’s power kicked off again. This recurring electrical issue was disrupting service at the commercial laundry facility on Main Street.

Diagnosis: The coin accumulator board had failed, causing the power interruptions. This component manages the coin-operated functions and when it malfunctions, it can trigger protective shutdowns of the entire unit.

Repair: Work: Replaced the coin accumulator board · Parts: 9020-005-001 — Coin Accumulator board · Result: Unit is functioning properly

LG dishwasher (LDF7774DB) — New Philadelphia, OH

Reported: The customer reported their dishwasher door doesn’t close properly. This prevented the unit from running cycles and created a safety concern with the door mechanism.

Diagnosis: Upon inspection, we found the cord that attaches the spring to the door had failed. This connector cord assembly is critical for proper door closure and when it fails, the door won’t seat correctly against the dishwasher frame.

Repair: Work: Replaced the cord that attaches the spring to the door · Parts: 4933DD3001B — Connector Cord Assembly · Result: Door now closes properly and dishwasher operates normally

LG Washer; dishwasher (WM3050CW,) — North Canton, OH

Reported: The customer reported their washing machine starts then an error code appears and it shuts off. They also had a Maytag dishwasher that shut off after last cycle and won’t turn back on.

Diagnosis: Testing revealed the LG washer’s rotor position sensor was malfunctioning, causing the error code and shutdown sequence. The dishwasher required a new control board, but the customer chose to replace that unit instead of repair.

Repair: Work: Replaced the rotor position sensor on the washer · Parts: 6501KW2002A — rotor position sensor assembly · Result: Washer completed full test cycle without error codes

Kenmore Cooktop; not listed (790.75233310) — North Canton, OH

Reported: The customer reported that the oven randomly shuts off and three of the 5 electric igniters don’t work. This combination of symptoms pointed to electrical control issues within the cooktop’s ignition system.

Diagnosis: Testing revealed a failed spark module that controls both the ignition system and communicates with the oven controls. The faulty module was causing the igniters to fail and sending incorrect signals that triggered the oven shutoffs.

Repair: Work: Replaced spark module · Parts: 5304508269 — spark module kit · Result: All igniters now function properly, and the oven issue resolved itself between diagnostic appointment and repair trip

Maytag washer (LAT9635AAE) — North Canton, OH

Reported: Water pours out of bottom when filling. The customer noticed water pooling under the washer during the fill cycle, creating a potential flooding hazard in their laundry area.

Diagnosis: The hose barb on the bottom of the tub where the drain hose connects head rusted loose. This corrosion compromised the connection point, allowing water to leak directly from the tub during operation.

Repair: Work: Reconnected the hose in such a way that it will still pay me for now · Parts: No parts recorded · Result: Temporary connection restored, but this is not a permanent fix

JennAir Refrigerator; oven/stove (JER8785RAS, KSRG25FTSS00) — North Canton, OH

Reported: The customer reported that the ice maker in fridge wasn’t functioning and the oven on range wasn’t working. Two separate JennAir appliances had failed simultaneously, creating inconvenience in the kitchen.

Diagnosis: We tested both appliances and found the refrigerator’s ice maker had failed completely, while the oven’s heating element had burned out. The ice maker control board also needed replacement to ensure proper operation and water fill cycles.

Repair: Work: Installed new ice maker, replaced oven heating element, replaced ice maker board · Parts: WPW10276482 bake element, W10757851 ice maker control board, 2198597 ice maker assembly, EDR3RXD1 water filter · Result: Verified proper function and water fill on the ice maker, confirmed oven heating element operation

Whirlpool dryer (WED8500DC4) — North Canton, OH

Reported: The customer reported their dryer was making a screeching/squealing noise when operating. This type of noise typically indicates something is interfering with the moving parts inside the dryer.

Diagnosis: After opening the dryer cabinet, we discovered clothes wrapped around the blower motor. This created friction and obstruction that caused the loud screeching and squealing sounds during operation.

Repair: Work: Removed clothes wrapped around blower motor · Parts: None required · Result: Dryer is cycling properly without noise

LG washer (WM2450HRA) — North Canton, OH

Reported: The customer contacted us about their LG washer making noise while draining. Cycles and spins were functioning fine, but the drainage phase had developed an unusual and excessive noise problem.

Diagnosis: The wash circulation pump had broken on the washing machine. This is not a common failure in our experience. The motor would turn, but it was not pumping water and it was causing excessive noise. We also identified that the drain pump needed attention — a common failure on LG wash machines, so it was a good time to take care of it.

Repair: Work: We disassembled the machine rather than laying it over and changing the drain pump from the bottom, as we have found that it works best to just disassemble the machine and take care of it properly · Parts: EAU61383518-MOTOR ASSEM AC PUMP, 4681EA2001T-MOTOR ASSY · Result: We also checked the drum bearings before attempting this repair to ensure that the machine will last for awhile

Admiral Washer; Dryer; Refrigerator; dishwasher (i) — North Canton, OH

Reported: Villa 2 had a washer making loud noises and needed a microwave replacement that was still not functioning. Villa 3 required dishwasher drain repair and a dryer that wasn’t working. Villa 5’s main stock refrigerator would not drop below 50°, and they also had kitchen ovens that wouldn’t reach preheat temperature. Villa 8’s dishwasher was not draining properly.

Diagnosis: In Villa 2, the washer’s pulley was loose on the transmission, causing the noise issue. Villa 5’s upright refrigerator had a bad fan motor preventing proper cooling. The kitchen range and wall oven had temperature calibration issues. Villa 3’s dryer needed a new heat element and thermal fuse replacement. Villa 8’s dishwasher required a new spray arm for proper drainage.

Repair: Work: Tightened loose pulley on washer transmission, installed new microwave, replaced refrigerator fan motor, programmed thermal offset in both ovens, replaced dryer heat element and thermal fuse, ordered spray arm for dishwasher · Parts: 297250000-MOTOR, 279838-ELEMENT, WP3392519-FUSE-THRML, 5304517203-SPRAY ARM, 440212-Microwave Whirlpool · Result: All appliances restored to proper working condition across the villa complex

Samsung refrigerator (RFG298HDRS) — North Canton, OH

Reported: The customer’s Samsung RFG298HDRS refrigerator was not cooling or freezing. They noticed the refrigerator was warming up on the inside, indicating a complete loss of cooling capacity.

Diagnosis: Our diagnostic testing revealed the compressor was shorted internally. The compressor is the heart of the refrigeration system, and when it fails internally like this, it cannot circulate refrigerant to provide cooling. This type of failure typically requires complete compressor replacement.

Repair: Work: Diagnostic testing of cooling system · Parts: None — repair deemed uneconomical · Result: Recommended unit replacement due to repair costs

Frigidaire dishwasher (Gallery FGHD2433KF1) — Salem, OH

Reported: The customer had new laminate flooring installed in summer and believed due to temp change the floors swelled enough to make the clearance not enough. They needed to have the legs adjusted down about 1/2 inch.

Diagnosis: Upon inspection, we discovered the issue wasn’t just the floor clearance. The circulation pump had bad bearings, which was affecting the dishwasher’s operation along with the leveling problem caused by the floor changes.

Repair: Work: Replaced the circulation pump with bad bearings and releveled the dishwasher · Parts: 154844101 — Motor Kit FIA (circulation pump) · Result: Dishwasher now operates properly with correct clearance and functioning circulation system

Samsung Dryer; washer (WF350ANR/XAA-01, DV350AER/XAA 03) — Uniontown, OH

Reported: The Samsung front loading dryer no longer had hot air to dry the clothes. The customer also wanted to know the cost to replace the seal on the front door of their Samsung washer.

Diagnosis: The heat element had failed on the dryer. On the wash machine, the boot was moldy and needed replacement.

Repair: Work: Installed new heat element assembly on dryer and new door boot with spring on washing machine · Parts: DC97-14486A assembly duct heater (heat element assembly with cycling thermostat and high limit thermostat), DC64-00802C door diaphragm (door boot), WP34001266 clamp, spring attachment · Result: Dryer operation is normal

LG washer (WM2701HV) — Uniontown, OH

Reported: The customer reported that their LG washer must be unplugged and plugged back in to start. This type of symptom typically indicates an electrical control issue where the main board isn’t properly initializing or maintaining power to start the wash cycle.

Diagnosis: During our diagnostic visit, the washer was working while we were there. This intermittent behavior is common with failing control boards that may work temporarily but lose functionality over time. The unit appears to need a new board to resolve the starting issue permanently.

Repair: Work: Diagnostic evaluation completed · Parts: No parts recorded · Result: Working while technician was present, board replacement recommended

Samsung dryer (DV45H6300EW/A3-0000) — Uniontown, OH

Reported: The customer reported their dryer was thumping every time it goes around. This rhythmic noise occurred with each drum rotation, indicating a mechanical issue with the rotating assembly.

Diagnosis: Upon disassembly and inspection, we found the dryer drum has a crack in it. This structural failure in the drum itself was causing the thumping noise as the damaged section moved through each rotation cycle.

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