Whirlpool Washer Repair – North Canton, OH (WTW5000DW0)

A North Canton customer called about their Whirlpool washer that doesn’t clean and sometimes moves like off balance. After diagnosis, we found the wash plate stripped and the shaft on transmission wore down, requiring close to $500 to fix.

The Problem

The customer reported their Whirlpool washer doesn’t clean properly. Sometimes it moves like off balance during cycles, and sometimes doesn’t remove all water out of clothes after the spin cycle completes.

Diagnosis

During our inspection, we discovered the wash plate had stripped completely. The shaft on the transmission also wore down significantly. These are major internal components that work together to agitate and spin the clothes during wash cycles.

The Repair

• Parts needed: Wash plate and transmission shaft components
• Repair cost: Close to $500 to fix
• Customer decision: Opted for new washer instead of repair

Is It Worth Repairing?

For this Whirlpool model with transmission failure, the customer made the right call. When major drive components like the wash plate and transmission shaft fail together, repair costs often approach the price of a replacement washer. The WTW5000DW0 is a mid-range model where extensive transmission work doesn’t make financial sense.

Maintenance Tips for Whirlpool Washers

• Don’t overload the drum — Whirlpool top-loaders need room for proper agitation
• Use HE detergent only and measure carefully to prevent excess suds that strain the transmission
• Check for loose items in pockets that can jam between the wash basket and tub

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Louisville, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.