A Samsung washer on Clarendon Ave NW in Canton, OH was displaying a 4c error code and not spinning out. We diagnosed a failed water valve and replaced it to restore normal operation.
The Problem
The customer reported their Samsung washer was showing a 4c error code and not spinning out properly during the wash cycle.
Diagnosis
The 4c error code on Samsung washers typically indicates a water supply issue. Our inspection revealed the water valve had failed, preventing proper water flow control during the wash and spin cycles.
The Repair
- Parts replaced: DC97-15459HCM — valve
- Work performed: Replaced water valve
- Result: Good to go
Is It Worth Repairing?
Samsung washers are generally well-built machines, and a water valve replacement is a straightforward repair that extends the appliance’s life significantly. This model should provide years of reliable service with the new valve installed.
Maintenance Tips for Samsung Washers
- Check water inlet hoses regularly for kinks or buildup that can strain the water valve
- Clean the lint filter and door seals monthly to prevent drainage issues
- Use Samsung-recommended detergent amounts to avoid excess suds that can trigger error codes
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.