Appliance Repairs — Week of January 12, 2026 | Stark County, OH

Whirlpool dishwasher (WDT730PAHZ0) — Akron, OH

Reported: The customer reported their dishwasher was not draining, with 1-2 inches of water remaining after the cycle completed. This standing water issue made the dishwasher unusable and created concerns about potential odors and sanitation.

Diagnosis: Upon inspection, we found there was a round plastic piece plugging the drain hose. This obstruction was blocking the normal flow of water out of the dishwasher during the drain cycle, causing water to back up and remain in the bottom of the unit.

Repair: Work: Cleared the round plastic piece from the drain hose · Parts: None required · Result: After clearing the hose, the dishwasher is operating normally

LG washer (TROMM WM2277HB) — Akron, OH

Reported: The customer reported their LG washer won’t spin. It is draining.

Diagnosis: Upon inspection, we found the drum support was broken. This critical component keeps the wash drum properly aligned and balanced during the spin cycle.

Repair: Work: Diagnosed broken drum support · Parts: None · Result: Due to the cost of repair, the customer chose to replace the unit

Amana washer (NTW4516FW1) — Alliance, OH

Reported: The customer reported that their Amana washer won’t cycle. The machine would start but fail to progress through the wash program properly.

Diagnosis: Upon inspection, we found error codes F8E1 and F5E2 displayed on the washer. These codes indicated issues with the water inlet screens, which had become clogged and were preventing proper water flow into the machine.

Repair: Work: Cleared screens, ran test cycle · Parts: None · Result: Good to go

Maytag dishwasher (MDB5100AWW) — Alliance, OH

Reported: The customer reported hearing water sloshing during wash and not running water from top spinner arm to rinse dishes. They could hear hum but don’t hear water, and heated dry was baking soap to dishes.

Diagnosis: After thorough testing, the dishwasher seemed to be working fine. The symptoms described were likely related to water quality and rinse aid usage rather than mechanical failure.

Repair: Work: Diagnostic testing and performance evaluation · Parts: None required · Result: Recommended use of rinse aid and possibly have water tested

GE dryer (PTD60EBSR0WS) — Alliance, OH

Reported: No heat

Samsung washer (WA51A5505AC/US) — Atwater, OH

Reported: The customer reported a 4C error code appearing on their Samsung washer along with the machine not wringing water out of clothes during the spin cycle.

Diagnosis: Testing revealed the water valve had failed, preventing proper water flow control during the wash and rinse cycles. This caused the 4C error code and affected the washer’s ability to complete its cycles properly.

Repair: Work: Water valve replacement · Parts: DC97-15459Q — Valve · Result: 4C error cleared and proper water extraction restored

Frigidaire refrigerator (FGHB2866PF2) — Bolivar, OH

Reported: The customer reported a complete loss of power to their Frigidaire refrigerator. The unit was completely unresponsive with no lights, cooling, or any electrical function.

Diagnosis: Testing revealed 127v to main board but no DC power to loads. This pointed directly to a failed main control board that was receiving AC power but unable to convert and distribute DC power to the refrigerator’s components.

Repair: Work: Customer to order/replace main board. May need ui as well. I did clear/reconnect the defrost drain advised him to check after a few days and make sure it’s not leaking. · Parts: No parts replaced · Result: Customer provided with diagnosis and repair recommendations

Whirlpool dryer (WGD9200SQ1) — Canal Fulton, OH

Reported: When you press start it does nothing for a few seconds and the green light for sensing is lit. It then beeps multiple times with an error code flashing that says F 01. It never does start up.

Diagnosis: The motor relay on the board had a bad solder joint. This prevented the dryer from starting the motor cycle, causing the control board to register the F01 error code.

Repair: Work: Repaired the bad solder joint on the motor relay · Parts: None — repair only · Result: The dryer is operating as designed

Kenmore microwave (401.80082700) — Canton, OH

Reported: Exhaust fan runs continuously when door is closed. Fan stops when door is opened. Turntable operates normally. Fan speed/intensity controls respond. Customer suspects possible door switch issue.

Diagnosis: Fan/light circuit on constantly. Needs main board.

Repair: Work: Diagnosed faulty main board causing continuous fan operation · Parts: No parts replaced · Result: Customer informed of repair requirements

Whirlpool dryer (RED4400SQ0) — Canton, OH

Reported: The customer reported the dryer was not spinning. The unit would start and run through its cycle, but the drum remained stationary, preventing proper drying.

Diagnosis: Upon inspection, we found the drive belt had snapped. This belt connects the motor to the drum pulley system, and when it breaks, the drum cannot rotate even though the motor continues to run.

Repair: Work: REPLACED BELT · Parts: 4392065 — DRYER MAINTAINENCE KIT · Result: Drum spins properly and dryer operates normally

Whirlpool washer (RTW4640YQ0) — Canton, OH

Reported: The customer reported their Whirlpool washer won’t start. The unit showed no response when attempting to begin a wash cycle.

Diagnosis: After examining the RTW4640YQ0, we determined the control board has failed and needs replacement for the washer to function properly.

Repair: Work: Diagnostic testing completed · Result: Customer declined to proceed with repair at this time

Whirlpool dishwasher (WDT970SAHW0) — Canton, OH

Reported: The customer reported leaking water from float area on their Whirlpool dishwasher model WDT970SAHW0.

Diagnosis: Water leaking from float housing. Unable to replicate. Happened on one cycle.

Repair: Work: Inspection of float housing components · Parts: No parts replaced · Result: Recommended replacing float housing components. 30 day guarantee on service call.

Whirlpool dryer (WED4815EW1) — Canton, OH

Reported: The customer reported they needed us to check connection on their Whirlpool dryer.

Diagnosis: During our inspection, we found the heater terminal was faulty and needed replacement.

Repair: Work: Replaced heater terminal · Parts: No parts replaced · Result: Good to go

Admiral washer (DCB330GY0AC) — Canton, OH

Reported: The Speed Queen washer had a jammed coin mechanism that was completely full of coins, preventing normal operation.

Diagnosis: The coin mechanism was packed with coins and required clearing to restore function. The GE dryer’s heating issue was traced to failed coil packs that needed replacement.

Repair: Work: Cleared jammed coin mechanism on Speed Queen washer and installed new coil packs on GE dryer · Parts: W11315637 – Lock Cam, 279834 – Coil Valve · Result: Both appliances restored to proper working condition

Frigidaire dryer (FCED3000ES0) — Canton, OH

Reported: The customer reported their Frigidaire dryer was not heating. Clothes were coming out damp even after extended drying cycles, indicating a complete loss of heat generation.

Diagnosis: Inspection revealed multiple component failures affecting the dryer’s electrical system and heat operation. The timer had failed, the terminal block showed damage, and the power cord needed replacement. Additionally, holes in the front bulwark required plugs for proper operation.

Repair: Work: Installed plugs in holes in front bulwark of dryers. Replaced timer, power cord and terminal block on dryer #2 · Parts: 5303211428 Cover, 134101400 Terminal block dryer, 137576600 Plug, PT400L Power cord, 50-1232-9 Mech timer 1/180RPM-115V-60HZ · Result: Dryer restored to full heating operation

Viking refrigerator (VCBB362R-SS) — Canton, OH

Reported: The fridge just needs serviced. The motor is getting louder. We usually have it service once a year.

Diagnosis: The fresh food evaporator fan is failing. This fan motor is NLA.

Repair: Work: Diagnosed failing evaporator fan motor · Parts: No parts recorded · Result: Customer informed that replacement part is no longer available

Kenmore dryer (417.81052000) — Canton, OH

Reported: The customer reported their Kenmore dryer won’t turn on at all. The unit was completely unresponsive with no power or operation.

Diagnosis: Cycling thermostat was bad and tripped the high limit. The failed thermostat caused the high limit safety to activate, shutting down the dryer completely. We also identified that the vent inside needed attention, and recommended checking the external vent where it exits the house.

Repair: Result: Customer declined the repair due to cost and requested refund

GE range (JB700DJ3WW) — East Canton, OH

Reported: The customer reported that their oven convection fan was not running — specifically the fan that circulates heat during convection cooking. They were concerned the convection feature wasn’t working properly on their GE range.

Diagnosis: We verified fan function during convection operation and found no issues with fan operation. The convection system was working as designed.

Repair: Work: Verified fan function during convection operation · Parts: No parts replaced · Result: Confirmed proper convection fan operation

Samsung dryer (DV42H5200EF/A3) — East Canton, OH

Reported: The customer reported no heat, but everything else was working fine. The dryer would run through its cycles normally, but clothes came out cold and wet at the end.

Diagnosis: The dryer had a bad heating element. This is a common issue with Samsung dryer models like this DV42H5200EF/A3.

Repair: Work: We installed a new heating element assembly which included the heat element, cycling thermostat and a new high limit thermal fuse · Parts: DC97-14486A — Assembly Duct Heater · Result: After reinstalling it, we ran the dryer to make sure it’s operating correctly. Everything was smooth and it is good to go

LG washer (WM3001HWA) — Hartville, OH

Reported: The tub fills with water even when not running a load. When you are running a load water comes out the soap dispenser when filling, then gets an error.

Diagnosis: Was not getting water in tub, running out soap dispenser. The water inlet valves had failed, causing improper water flow and pressure issues that led to backflow through the soap dispenser.

Repair: Work: Replaced cold and hot water valve and cleaned out hose to wash tub · Parts: 5220FR2008F — cold water inlet valve assembly, 5220FR2006H — hot water inlet valve assembly · Result: Washer now fills properly without overflow through dispenser and runs complete cycles

Samsung dryer (DV42H5200GW/A3) — Hartville, OH

Reported: The customer reported their dryer had been making a thud, thud noise while tumbling and now won’t start. They mentioned rollers have been replaced once, but this wasn’t the same sound this time with no squealing.

Diagnosis: During our inspection, we found the support wheel was seized on shaft. This created the rhythmic thudding noise as the drum tried to rotate, eventually causing enough resistance that the dryer wouldn’t start at all.

Repair: Work: Replaced belt tightener pulley and a new support wheel · Parts: DC93-00634A idler pulley, support wheel (customer provided) · Result: Dryer operates smoothly without noise or starting issues

Maytag refrigerator (MFF2558VEW7) — Homeworth, OH

Reported: The customer reported that their ice maker was leaking water into the ice bin. This created a mess and prevented proper ice formation in the freezer compartment.

Diagnosis: Upon inspection, we found the icemaker was leaking and overflowing. The ice maker assembly had failed internally, allowing water to escape into areas where it shouldn’t be flowing.

Repair: Work: Replaced ice maker assembly · Parts: W10884390 — Ice maker assembly · Result: Ice maker functioning properly with no more water leaks

Whirlpool washer (RTW4340SQ0) — Homeworth, OH

Reported: The customer reported an issue with their Whirlpool washer. The machine was not functioning properly, indicating a safety or operational problem that prevented normal washing cycles.

Diagnosis: Our inspection revealed the lid switch had failed. This safety component prevents the washer from operating when the lid is open, and when it malfunctions, the machine won’t start or continue its cycle regardless of lid position.

Repair: Work: Installed a new lid switch · Parts: WP8318084 — lid switch · Result: Issue is resolved

GE oven/stove (JGBS04PPH2WH) — Homeworth, OH

Reported: The customer reported that their propane oven pilot light would not stay on even after cleaning the soot away from it and relighting it. The pilot light may last a few hours or a couple of days before going out again.

Diagnosis: After examining the oven’s gas system, we found that the burner pilot assembly was no longer functioning properly. The pilot assembly’s components had deteriorated to the point where it could not maintain a consistent flame, causing the intermittent outages. The gas valve also showed signs of wear and required replacement to ensure proper gas flow regulation.

Repair: Work: Installed new burner pilot assembly and new gas valve · Parts: WB16K10061 — oven burner pilot assembly, new gas valve · Result: Pilot light now maintains consistent flame and proper oven operation

GE dryer (GTD33GASK0WW) — Louisville, OH

Reported: The customer reported that their dryer still heated and dried but had developed very loud and abnormal noise. The noise began suddenly the prior evening, making the unit unusable due to the disruptive sound.

Diagnosis: Inspection revealed the blower wheel and lint screen were clogged with lint. Additionally, a piece of tin or foil was lodged in the drum glides, creating the abnormal noise and impeding proper operation.

Repair: Work: Removed lint from blower wheel and lint screen; removed piece of tin or foil lodged in drum glides · Parts: No parts replaced · Result: The dryer is now operating smoothly and quietly, with adequate exhaust flow to the exterior of the house

Whirlpool dishwasher (WDT730HAMZ0) — Louisville, OH

Reported: The customer reported the dishwasher was leaking and it happened last night for the first time that they were aware of. They also noticed the pod wasn’t completely gone like it should have been, and now there’s nothing in it and it’s leaking. It didn’t start leaking till after the cycle was going for awhile, and the dishes weren’t clean at all last evening.

Diagnosis: We found the dishwasher leaking from the wash pump at the sump. The wash pump failure explains both the water leak and the poor cleaning performance — without proper water circulation, detergent pods can’t dissolve completely and dishes won’t get clean.

Repair: Work: Diagnosed leak source at wash pump/sump assembly · Parts: None — quoted for wash pump replacement · Result: Provided repair quote for customer consideration

Whirlpool refrigerator (WRS325SDHW04) — Louisville, OH

Reported: The customer contacted us about their ice maker not producing ice. Water still dispensed normally from the unit. They had recently replaced the water filter approximately 3-4 days before the service call.

Diagnosis: During our inspection, we found the unit sporadically dumping ice. Compressor temperature measured 120 degrees with liquid refrigerant leaving the compressor at 100 degrees — both readings significantly elevated. The back wall of the freezer registered around 5 to 10 degrees, while food in the freezer compartment was measuring 15 to 20 degrees. These temperature readings indicate we’re verging on a sealed system issue.

Repair: Work: Diagnostic evaluation of cooling system temperatures · Parts: No parts replaced · Result: Identified potential sealed system problem requiring further evaluation

Dexter commercial laundromat — Louisville, OH

Reported: Two dryers out of order and several washers. The laundromat was losing significant capacity with multiple units down at once.

Diagnosis: Cleaned flame sensor on dryer. The Dexter washer that won’t spin is out of my league. I would rather let someone else tackle it.

Repair: Work: Cleaned flame sensor on dryer · Parts: None — cleaning and maintenance performed · Result: One dryer restored to service; washer referred to commercial specialist

Maytag dryer (MDE2500AYW) — Louisville, OH

Reported: The customer reported that their Maytag dryer makes a terrible noise like squealing when loaded and turned on. This is an older Maytag model that had been working fine until the noise started.

Diagnosis: Upon inspection, we found the dryer had a bad support roller. The belt and other rollers and pulleys looked good, indicating this was an isolated component failure rather than widespread wear throughout the drive system.

Repair: Work: Installed the new support roller · Parts: 12001541 — Support roller · Result: After installing the new part, the dryer is operating great

Dexter washer and dryers — Louisville, OH

Reported: The laundromat owner reported several issues: Dryer 17 runs forever once you put a quarter in, dryer 1 magnet on door came off, Wasco 30 sticks on rinse, Dexter 28 coin drop back attachment fell off, and hot water valve concerns on Dexters t600 and t900. Multiple units were down or malfunctioning.

Diagnosis: Our inspection revealed a timer motor failed on dryer 17, the door magnet had come loose on dryer 1, hot water supply was shut off affecting the Wasco 30 and the t600/t900 units, the coin drop attachment had fallen off unit 28, and a hose needed replacement on the t600. We also found a bolt sticking through the drum on dryer 15.

Repair: Work: Replaced whole timer assembly with new from stock, riveted door magnet back on and checked others, reattached coin drop mechanism, replaced hose, turned hot water supply back on, removed bolt from dryer drum · Parts: Timer motor assembly, hose replacement · Result: All units returned to proper operation

Admiral Refrigerator; dishwasher (FRIDGE – ZFSB26DNDSS. DISHWASHER – KUDS01FLSS2) — Malvern, OH

Reported: The dishwasher had no power to control panel, leaving it completely unresponsive. The refrigerator water will not work and fridge is making knocking sound repeatedly.

Diagnosis: We identified a blown thermal fuse in the dishwasher that cut power to the control panel. In the refrigerator, a faulty damper was causing the knocking sound and preventing proper water flow.

Repair: Work: Installed a new thermal fuse on the dishwasher and damper on the fridge · Parts: 8193762-FUSE-KIT (dishwasher thermal fuse), WR60X10062-DAMPER ASSY SUPPLY (refrigerator damper) · Result: Both appliances restored to normal operation

Maytag washer — Massillon, OH

Reported: The customer reported that the unit had quit draining. She cleaned the drain filter and used programming settings to attempt to reset the computer, but after the reset attempt, it would no longer power on.

Diagnosis: I took the control board to US Electronics, where they replaced the capacitors. After that repair, the unit would power on but not advance in the cycles. This indicated the motor control board was also bad, creating multiple expensive failures in the control system.

Repair: Work: Control board capacitor replacement attempted · Parts: None — customer opted to replace the washer · Result: Multiple board failures made repair uneconomical

Samsung washer (WA400PJHDWR/AA 01) — Navarre, OH

Reported: The customer reported their Samsung washer won’t run and displays code 3E. The unit was completely unresponsive to cycle selections with only the error code showing on the display.

Diagnosis: Motor and harness tested good. With these major components functioning properly, the 3E error code indicated a control board malfunction. The control board is the electronic brain that manages all washer operations, and when it fails, the unit cannot initiate any cycles.

Repair: Work: Diagnostic testing of motor and harness · Parts: No parts recorded · Result: Due to the cost of the control board, the customer decided to replace the unit

Frigidaire range (79075503204) — North Canton, OH

Reported: The customer reported that their bake element failed. The oven wouldn’t heat properly for baking.

Diagnosis: We confirmed the bake element had failed and needed replacement. This is a common failure point on Frigidaire ranges.

Repair: Work: Replaced element · Parts: 318255006 — BAKE ELEMENT · Result: Good to go

Electrolux dishwasher (EI24ID50QS0B) — North Canton, OH

Reported: The customer reported an i50 error and that the dishwasher won’t run. This error code typically indicates a problem with the wash pump motor system.

Diagnosis: Testing confirmed an i50 washing motor problem. The wash pump had failed and needed replacement to restore proper dishwasher function.

Repair: Work: Replaced wash pump · Parts: A00223923 — Pump · Result: Good to go

Whirlpool refrigerator (WRS322FDAB05) — North Canton, OH

Reported: The customer reported their ice cube maker was not working. This is a common issue that can stem from water supply problems or mechanical failures within the ice maker system.

Diagnosis: Upon inspection, we found the water valve for the refrigerator was plugged. This obstruction was preventing adequate water flow to both the dispenser and ice maker, explaining why the ice production had stopped.

Repair: Work: Cleared the obstruction in the valve · Parts: No parts required · Result: Water flow restored, issue resolved

Kenmore dryer (110.97872601) — North Canton, OH

Reported: The customer reported their dryer making loud squealing sound when running. This type of noise typically indicates worn drum support components that create friction during the drying cycle.

Diagnosis: Upon inspection, we found the support rollers and idler pulley had worn out, causing the drum belt to slip and creating the squealing noise. The gas valve coil packs also required replacement as part of the comprehensive repair.

Repair: Work: Installed new support rollers, idler pulley, belt and gas valve coil packs · Parts: 279834 coil valve, 4392067 repair kit · Result: Dryer operates quietly without squealing sounds

GE install microwave lights (GE) — North Canton, OH

Reported: The customer had the bulbs for the microwave and had tried to install them after watching a video but gave up, hoping we knew a trick to get them installed properly.

Diagnosis: The microwave needed 2 new halogen bulbs installed. Sometimes these bulb replacements can be tricky due to tight access or specific installation techniques required for the particular model.

Repair: Work: Installed 2 new microwave bulbs · Result: Microwave lighting restored to full function

Amana fridge (BRD18V1S) — North Canton, OH

Reported: The customer contacted us through their home warranty company about their refrigerator acting up in many different ways. It was certainly not cooling, seemed like sometimes it may be working and sometimes it does not, and it never stopped running.

Diagnosis: We identified the defrost thermostat as the root cause of the cooling and cycling issues. A faulty defrost thermostat can prevent proper defrost cycles, leading to ice buildup that blocks airflow and causes inconsistent cooling performance while forcing the compressor to run continuously.

Repair: Work: Replaced the defrost thermostat · Parts: WP10442411 — defrost thermostat · Result: Fridge was not installed so unable to test further

Samsung washer (WA45M7050AW) — North Canton, OH

Reported: The customer reported that cycles weren’t working correctly, but it finally completed a perm press cycle. However, now the lid is locked, with wet clothes inside. The washer wouldn’t unlock to allow access to the finished laundry.

Diagnosis: Upon inspection, we found that the lock assembly had failed. This prevented the lid from unlocking at the end of the cycle, trapping the clothes inside the drum.

Repair: Work: Diagnosed failed lock assembly · Parts: None — repair not performed · Result: Due to the estimated cost of repair and age of machine, customer will look at replacing the machine

Whirlpool washer — North Canton, OH

Reported: The customer reported that water was pouring out from underneath the washer while using it. This is a clear sign of internal component failure in front-loading washers.

Diagnosis: Upon inspection, we found that the bearings and tub support had failed in the washer. When these critical components fail, water can escape from the drum assembly and leak underneath the unit during wash cycles.

Repair: Work: Diagnostic evaluation of failed components · Parts: None – repair deemed uneconomical · Result: Customer advised to replace unit due to repair costs

LG dryer (796.90272900) — Ravenna, OH

Reported: The customer reported their front loader unit was not heating up. The dryer would run through its cycles but clothes came out damp and cold, indicating a complete loss of heat generation.

Diagnosis: The dryer wasn’t heating due to a tripped high-limit thermal switch triggered by restricted airflow. Internal inspection revealed heavy lint buildup throughout the unit and an obstruction blocking the blower wheel. The exterior dryer vent was also heavily obstructed, creating a dangerous backup of hot air and lint.

Repair: Work: Reset thermal, cleaned internal lint buildup, and removed obstruction from blower wheel · Parts: No parts replaced · Result: Unit tested and heating properly

Samsung dishwasher (DW80J3020US) — Ravenna, OH

Reported: The customer reported heavy and auto flashing on their Samsung dishwasher. These error codes typically indicate sensor or control issues that prevent normal operation.

Diagnosis: Unable to clear error. No water in drain pan. Bypassing leak and flow sensors did nothing. The root cause was determined to be the control board and case break assembly, but the control board is no longer available (NLA).

Repair: Work: Diagnostic testing, sensor bypass attempts · Parts: No parts replaced · Result: Repair not possible due to discontinued parts

Amana refrigerator (ABB1924BRB00) — Salem, OH

Reported: The customer reported warm ff, frosting in fr, and extra cold in fr. These symptoms pointed to a defrost system malfunction affecting temperature control throughout the unit.

Diagnosis: We found the main control board had failed and was not defrosting. This caused ice buildup in the freezer while preventing proper cooling in the fresh food compartment.

Repair: Work: Replaced board and initiated defrost · Parts: WPW10503278 — JAZZ CONTROL BOARD · Result: Good to go

Whirlpool washer (WET4024HW0) — Salineville, OH

Reported: The customer reported their washer isn’t working well. The unit was displaying E4 and EL error codes, preventing normal wash cycles from completing.

Diagnosis: The E4 and EL codes pointed to lid lock and control board issues. Testing confirmed both the main control board and lid lock assembly had failed and needed replacement.

Repair: Work: Replaced main control board and lid lock · Parts: W11371714 — lid lock assembly, W11189137 — main control board · Result: Error codes cleared and washer resumed normal operation

GE washer (GFW550SSN2WW) — Sebring, OH

Reported: The customer reported their GE washer will not power on. The unit showed no signs of electrical activity when attempting to start a cycle.

Diagnosis: Unit completely dead. Should have 13 V DC two user interface from main board. Does not have it. Likely main board possibly user interface.

Repair: Work: Diagnostic service to identify electrical failure · Parts: No parts replaced · Result: Customer opted to replace unit after understanding repair costs

Admiral Washer; dryer (WASHER 110.2442300) — Sherrodsville, OH

Reported: The customer reported that their dryer sounded like it was falling apart during operation. Additionally, their washer wouldn’t spin out and wasn’t draining properly, with a suspected lid switch issue preventing the spin cycle from engaging.

Diagnosis: On the dryer, we found debris buildup in the blower housing causing the loud, concerning noises during operation. For the washer, the lid switch had failed, preventing the machine from entering the spin cycle and completing the drain function.

Repair: Work: Cleaned the blower housing on the dryer and installed a new lid switch on the washer · Parts: 3949247V-SWITCH — lid switch · Result: Both units restored to proper operation

Westinghouse dryer (MDG546REW0) — Sherrodsville, OH

Reported: The customer reported that the dryer runs but doesn’t heat up. They had already taken the front off and cleaned it out and checked that the exhaust was not plugged, eliminating the most common causes of heating issues.

Diagnosis: The flame sensor had failed in an unusual way. The rivet that held the one terminal to the back of the flame sensor was cracked behind the terminal. It wasn’t possible to see it without breaking it apart, but it did not have continuity so we replaced it.

Repair: Work: Replaced the failed flame sensor and installed a new belt and gas valve coil packs while the machine was apart · Parts: WP338906 — flame sensor, 134503600 — dryer belt, 279834 — gas valve coil packs · Result: The dryer is heating and operating correctly

Whirlpool dishwasher — Uniontown, OH

Reported: There was standing water in the bottom of the dishwasher. The customer guessed it might be clogged but wasn’t sure what was causing the drainage issue.

Diagnosis: We located an obstruction in the dishwasher drain hose that was preventing proper water drainage. This blockage caused water to remain pooled in the bottom of the unit after wash cycles.

Repair: Work: Cleared an obstruction in the dishwasher drain hose · Result: Water now drains properly from the dishwasher

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