A Whirlpool washer on Monroe Avenue Northeast in Canton, OH was making knocking sounds and not spinning right. Our diagnostic revealed multiple failed components that made replacement the only viable option.
The Problem
The customer reported knocking and not spinning right on their Whirlpool washer. These symptoms pointed to potential issues with the motor assembly or drive components.
Diagnosis
We ran manual tests and calibration on the unit. The motor and hub were bad, and the board was not responding well in diagnostic mode. Multiple critical components had failed simultaneously.
The Repair
- Parts replaced: No parts used — replacement recommended
- Work performed: Diagnostic testing and calibration
- Result: Customer advised to replace the machine
Is It Worth Repairing?
When a Whirlpool washer has multiple major component failures — motor, hub, and control board issues — the repair cost typically exceeds the value of fixing it. This model is better replaced than repaired when facing such extensive problems.
Maintenance Tips for Whirlpool Washers
- Run the cleaning cycle monthly with Whirlpool-approved washer cleaner to prevent buildup
- Leave the door slightly open after cycles to allow moisture to escape and prevent mold
- Check and clean the drain filter regularly to prevent clogs that strain the motor
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.