We responded to a service call in Carrollton, OH for a Kenmore dishwasher that was making a horrible noise and smelling like burning plastic when turned on. Our diagnosis revealed extensive electrical damage that made replacement the most practical option.
The Problem
The customer reported that when you turn it on it makes a horrible noise and smells like burning plastic. These symptoms typically indicate serious electrical component failure in dishwashers.
Diagnosis
Upon inspection, we found that the control board and wiring harness are burnt and damaged. This type of electrical failure creates the burning plastic smell and unusual operational noises the customer experienced.
The Repair
- Parts replaced: None — customer opted for replacement
- Work performed: Diagnosed electrical damage, cleaned the cold water screen on the washer
- Result: Customer chose to replace the unit due to age and repair costs
Is It Worth Repairing?
For this older Kenmore dishwasher with extensive control board and wiring damage, replacement was the right choice. When multiple electrical components fail simultaneously, repair costs often exceed the appliance’s remaining useful life, especially on units approaching 10+ years of age.
Maintenance Tips for Kenmore Dishwashers
- Clean the filter monthly to prevent clogs that can strain the wash pump motor
- Run hot water at the kitchen sink before starting cycles to ensure proper wash temperatures
- Use rinse aid to prevent water spots and improve drying performance
Appliance Repair in Carrollton, OH
Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Salem, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.
Louisville Appliance Repair serves Carroll County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.