A homeowner in Carrollton called about their GE dryer making excessive noise during operation. When we opened up this DRSR495EG6WW model, the front bearing slides were completely worn out — a common failure point that creates grinding and scraping sounds as the drum rotates.
The Problem
The dryer was making loud noise throughout the cycle, particularly noticeable when the drum was turning with a load. The customer described it as grinding and scraping sounds that had gotten progressively worse over several weeks.
Diagnosis
Inside the unit, the front bearing slides showed severe wear — the plastic had worn down to the point where metal was contacting metal. These slides support the front of the drum and allow smooth rotation. When they fail, the drum drops slightly and creates the grinding noise. The felt seal around the drum opening was also damaged from the excessive movement.
The Repair
- Parts replaced: WE49X20697 — dryer bearing slides, felt seal, and drive belt
- Work performed: Disassembled front panel, removed drum, installed new bearing slides and felt seal, reassembled unit
- Result: Ran test cycle with load — dryer operates silently with smooth drum rotation
Is It Worth Repairing?
This GE model is built solidly and bearing slide replacement typically extends the life by many years. The repair addresses the root cause of the noise issue and prevents further damage to other components. For a dryer of this age and build quality, this repair makes good financial sense.
Maintenance Tips for GE Dryers
- Clean the lint filter after every load — excessive lint buildup forces the motor to work harder and accelerates bearing wear
- Check the rear exhaust vent quarterly for blockages that can cause overheating and component failure
- Listen for changes in operating noise — catching bearing issues early prevents damage to the drum and motor
Appliance Repair in Carrollton, OH
Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, East Canton, and Minerva. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.
Louisville Appliance Repair serves Carroll County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.