A Strasburg homeowner called us because their Maytag washer wasn’t getting clothes all the way clean, despite having another company service it in August. Our diagnosis revealed the agitator had stripped again and wasn’t washing properly.
The Problem
The washer isn’t getting clothes all the way clean. The customer mentioned that Billmans came to repair in August, and they wondered if it was the same part that needed replaced again but couldn’t remember what it was called.
Diagnosis
The agitator had stripped and was not washing the kitchen clothes well. This component is critical for proper agitation during the wash cycle, and when it fails, clothes don’t get the mechanical action needed for thorough cleaning.
The Repair
- Parts replaced: W10902814 — Wash Plate
- Work performed: Replaced the wash plate and recalibrated the washer
- Result: Washer now provides proper agitation for effective cleaning
Is It Worth Repairing?
Maytag top-load washers are generally built to last, and the MVWX655DW0 is a solid model worth maintaining. A wash plate replacement is a straightforward repair that restores full functionality, making it a cost-effective fix compared to replacement.
Maintenance Tips for Maytag Washers
- Don’t overload the washer — excessive weight can stress the agitator and wash plate components
- Use the correct amount of detergent for your load size to prevent residue buildup
- Run a cleaning cycle monthly with Maytag washer cleaner or white vinegar to maintain optimal performance
Appliance Repair in Strasburg, OH
Strasburg is in Tuscarawas County — an area we cover regularly from our base in Louisville, OH. We also serve Dover, New Philadelphia, and Sugarcreek. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Tuscarawas County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.