Samsung Washer Repair – Canton, OH

A Samsung washer in Canton, OH wouldn’t drain, leaving clothes sitting in standing water. After replacing the pump, the drainage issue persisted, pointing to a deeper electrical problem with the control board.

The Problem

The customer reported their Samsung washer won’t drain. Water remained in the tub after wash cycles, preventing the spin cycle from completing properly.

Diagnosis

We initially suspected a failed drain pump and replaced it, but the drainage problem continued. Further testing revealed the issue was most likely a control board failure, which prevents proper communication between the washer’s components during the drain cycle.

The Repair

• Parts replaced: Drain pump
• Work performed: Pump replacement and system testing
• Result: Still not working right after pump replacement

Is It Worth Repairing?

With a control board replacement costing approximately $230 plus labor, and considering Samsung washers from this era often develop multiple electronic issues as they age, replacement was the recommended option. The total repair cost would approach half the price of a new washer, making replacement the more economical choice.

Maintenance Tips for Samsung Washers

• Run a cleaning cycle monthly to prevent buildup that can stress the drain system
• Check and clean the drain filter regularly to maintain proper water flow
• Use HE detergent in appropriate amounts to avoid excess suds that can confuse sensors

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, Alliance, and North Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.