A Whirlpool washer on Parkway Boulevard in Alliance, OH had no power and no indicator lights despite having power at the outlet. The homeowner had already tried having another service reverse the wires in the outlet, which worked briefly before the same problem returned.
The Problem
The customer reported there is no power and no indicator lights on their Whirlpool washer. There is power at the outlet, but no power indicated at the washer. They had already consulted another repair service that said it was the wires reversed in the outlet itself, which was repaired. The washer worked for a couple of weeks and then it was down again with the same issue of no power. They tried other outlets and still had no power indicated.
Diagnosis
The control board on the washing machine had failed. It had 120 volts to it, but was not responsive at all. This explained why the washer showed no signs of power despite having proper voltage supply.
The Repair
- Parts replaced: None — customer chose to replace the unit
- Work performed: Diagnosed failed control board
- Result: Customer will replace unit rather than repair
Is It Worth Repairing?
Control board failures on older Whirlpool washers can be expensive repairs when you factor in the part cost and labor. For this model, replacement made financial sense rather than investing in a major component repair on an aging machine.
Maintenance Tips for Whirlpool Washers
- Keep the washer level and stable to prevent excessive vibration that can damage electronic components
- Use only HE detergent in the proper amounts to prevent excessive suds that can affect sensors
- Leave the lid open after cycles to allow moisture to evaporate and prevent mold buildup
Appliance Repair in Alliance, OH
Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.