A Samsung washer in North Canton, OH had a burning smell after spin. When we diagnosed the unit, we found the spider and back tub assembly needed replacement, but the parts were no longer available from Samsung.
The Problem
The customer reported their washer had a burning smell after spin. This symptom typically indicates mechanical components grinding or failing inside the drum assembly.
Diagnosis
Our inspection revealed the spider and back tub assembly had failed. The spider assembly connects the drum to the transmission and when it deteriorates, metal-on-metal contact creates the burning odor. Unfortunately, Samsung had discontinued these parts (NLA – No Longer Available).
The Repair
- Parts needed: Spider and back tub assembly (discontinued)
- Estimate provided: $850 for complete repair if parts were available
- Result: Customer advised to replace unit due to parts unavailability
Is It Worth Repairing?
Samsung washers from this era are known for spider assembly failures, and when parts become unavailable, replacement becomes the only option. Even if the parts were still available, an $850 repair on an older washer typically exceeds the cost-effectiveness threshold for most homeowners.
Maintenance Tips for Samsung Washers
- Use HE detergent in proper amounts to prevent excess suds that stress the spider assembly
- Run a cleaning cycle monthly to prevent buildup that can cause imbalanced loads
- Distribute clothes evenly in the drum to minimize vibration during spin cycles
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Massillon, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.