A North Canton homeowner called about their Whirlpool refrigerator that was not making ice. When we arrived at this Stratavon Drive home, we found the icemaker stuck in dump position and unable to return to its home position.
The Problem
The customer reported their Whirlpool refrigerator was not making ice. The icemaker had stopped producing ice entirely.
Diagnosis
During inspection, we discovered the icemaker was stuck in dump position. It was unable to dump ice and return to home position, preventing the normal ice-making cycle from continuing.
The Repair
- Parts replaced: W10873791 — Ice maker
- Work performed: Replaced icemaker
- Result: Good to go
Is It Worth Repairing?
This Whirlpool refrigerator model is generally reliable, and replacing a failed icemaker is a straightforward repair that restores full functionality. With proper maintenance, this unit should continue serving the household well for years to come.
Maintenance Tips for Whirlpool Refrigerators
- Replace water filter every 6 months to maintain optimal ice quality and prevent mineral buildup in the icemaker
- Clean the condenser coils annually to maintain proper cooling efficiency
- Keep the icemaker area clean and check for any ice jams monthly
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Louisville, Alliance, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.