We responded to a service call on Glenhill Ave NE in Canton, OH for a Whirlpool dishwasher that was leaking and not draining. Our diagnostic revealed a split lower spray arm and a plastic clip from the upper rack that had fallen into the sump area.
The Problem
The customer reported their dishwasher was leaking and not draining. These two symptoms often point to blockages or damaged components in the wash system.
Diagnosis
We found the lower spray arm had a split in it. A clip from the upper dishwasher rack was lodged in the bottom of the sump. The damaged spray arm was likely jammed in a position where water was spraying out through the door via the split, causing the leak.
The Repair
- Parts replaced: No parts replaced during this visit
- Work performed: Removed clip from sump, identified split spray arm
- Result: Unable to replicate leak or drain issue after clearing obstruction. Unit successfully passed Auto diagnostic test
Is It Worth Repairing?
This Whirlpool dishwasher model is generally reliable, and a spray arm replacement is an inexpensive fix. However, if problems persist after the new spray arm is installed, it may indicate deeper wash system issues that could make replacement more cost-effective than continued repairs.
Maintenance Tips for Whirlpool Dishwashers
- Check upper rack clips regularly and ensure they’re properly seated to prevent them from falling into the wash system
- Inspect spray arms monthly for cracks or clogs, especially if you notice poor wash performance
- Run Whirlpool’s Auto diagnostic test periodically to catch developing issues early
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.