Kitchenaid Dishwasher Repair – Wadsworth, OH (KDFE104HPS0)

A customer in Pheasant Run, Wadsworth called about their KitchenAid dishwasher — they suspected it was leaking after finding water under the tile floor in front of the unit. Our diagnosis revealed a failed diverter in the sump that was causing the leak.

The Problem

The dishwasher was suspected to be leaking, with water found under tile floor in front of unit. This type of floor damage indicates the leak had been ongoing for some time before discovery.

Diagnosis

Upon inspection, we found the diverter in sump was leaking. The sump assembly houses the wash pump and diverter, and when these components fail, water escapes during the wash cycle instead of circulating properly through the dishwasher.

The Repair

• Parts replaced: W11665769 — Sump assembly
• Work performed: Replaced sump assembly which includes wash pump and diverter
• Result: Good to go

Is It Worth Repairing?

KitchenAid dishwashers are well-built appliances that typically justify repair when major components like the sump assembly fail. The KDFE104HPS0 is a solid mid-range model, and replacing the sump assembly addresses both the leak and ensures proper wash performance for years to come.

Maintenance Tips for KitchenAid Dishwashers

• Run the dishwasher regularly — even if not full — to keep seals lubricated and prevent drying out
• Clean the filter monthly by removing the bottom dish rack and unscrewing the cylindrical filter at the bottom of the tub
• Use rinse aid to prevent water spots and help water drain completely from the sump area

Appliance Repair in Wadsworth, OH

Wadsworth is in Medina County — an area we cover regularly from our base in Louisville, OH. We also serve Medina, Brunswick, and Strongsville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Medina County and surrounding areas.