Amana Washer Repair – Malvern, OH (NTW4516FW4)

A service call in Malvern, OH brought Samuel to Alliance Rd NW to look at an Amana washer, model NTW4516FW4, with clothes repeatedly wrapping around the agitator. After diagnosing error codes and a loose capacitor that had been obstructing the tub assembly, Samuel replaced the shift actuator and reinstalled the capacitor. The unit passed its auto diagnostic test and calibration cycle, leaving the washer running properly with no remaining error codes.

The Problem

clothes keep wrapping around agitator

The Repair

Customer had attempted to put unit into diagnostics and read error codes. He said there were no stored error codes. I found F7E5 – SHIFTER FAULT
F7E6 – MOTOR FAULT
When I arrived there, I could feel something underneath the basket/drum obstructing free movement of the entire wash tub assembly. I found the capacitor loose and hanging underneath it. It had been riding underneath the motor pulley, obstructing the pulley and belt from spinning properly. It had also damaged the shift actuator. The shift actuator was not moving into the wash mode. I reinstalled the capacitor and replaced the shift actuator. Unit successfully passed auto diagnostic test and calibration cycle. Good to go. No more error codes.

Parts replaced: W11481722 (shifter).

Appliance Repair in Malvern, OH

Malvern is in Stark County, an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician. Bosch, Thermador, GE & Speed Queen factory authorized. If your washer needs service, schedule online or call (330) 693-9163. You can also learn more about our washer repair or find us on Google and read verified reviews from customers across Stark County and surrounding areas.