What Happened to Sears Appliance Repair in Canton, Ohio — And Who Services Kenmore Now

The Sears store at Belden Village Mall in Canton, Ohio opened in 1970 as one of the mall’s original anchor tenants. For more than four decades, it was where Stark County families bought Kenmore washers, dryers, refrigerators, and dishwashers. If something broke, you called the same number and a Sears-affiliated technician came to your door.

That store is permanently closed — the space is now occupied by Hot Pot Korean BBQ. The Sears Appliance and Hardware Store at 843 30th Street NW in Canton is also gone, replaced by a True Value Hardware. The Tallmadge location is closed. Every physical Sears retail presence in the immediate area has closed as part of Sears Holdings’ bankruptcy and nationwide store closure program.

What Sears Home Services Is — and Isn’t

Sears Home Services still exists as a national call center and dispatch operation. It’s operated by TransformCo — the company that acquired Sears’ assets through the 2018 bankruptcy. Service is dispatched through A&E Factory Service, a TransformCo subsidiary that operates approximately 3,400 technicians nationally.

There is no Sears Home Services office in Canton. No Sears technician is based in Stark County. The location pages Sears Home Services maintains for Canton, Tallmadge, and surrounding communities list former store addresses, but those stores are gone. When you call a Sears Home Services number, you reach a national call center, not someone in your community.

Your Kenmore Appliance Is Serviceable Locally

Kenmore was never a manufacturer. The brand name was applied to appliances built by Whirlpool, LG, and Frigidaire under private-label contracts with Sears. Your Kenmore washer, dryer, refrigerator, or dishwasher is one of those platforms — and any qualified technician familiar with those brands can diagnose and repair it.

Here’s how to identify the manufacturer from your model number:

  • Model prefix 110 — Whirlpool-built washer or dryer
  • Model prefix 796 — LG-built washer or dryer
  • Model prefix 417 — Frigidaire/Electrolux-built washer or dryer
  • Model prefix 795 — LG-built refrigerator (most Kenmore Elite post-2010)
  • Model prefix 596 — Whirlpool-built refrigerator
  • Model prefix 665 — Whirlpool-built dishwasher (very common)
  • Model prefix 790 — Frigidaire-built range or oven

The model number label is usually inside the door frame on washers and dryers, on the interior side wall of refrigerators, or on the frame around the oven door on ranges.

Louisville Appliance Repair Services All Kenmore Appliances

Louisville Appliance Repair serves Canton and all of Stark County. We service every Kenmore appliance — washers, dryers, refrigerators, dishwashers, ranges, and ovens — and every OEM brand under the Kenmore name. We carry common Whirlpool, LG, and Frigidaire parts on the truck and complete 85–90% of repairs on the first visit.

We are factory authorized for Bosch, Thermador, GE, and Speed Queen — the only independent in Stark County holding all four authorizations simultaneously. M-CAP master certified. Sealed system certified for refrigerant repairs including R-600a hydrocarbon systems found in newer LG-platform Kenmore refrigerators.

If you have a Kenmore appliance in Canton, North Canton, Massillon, Alliance, or anywhere in Stark County and need service, call or text (330) 693-9163, or schedule online at louisvilleappliance.repair/schedule/.

For the full breakdown of closed Sears locations in the area and more detail on identifying your Kenmore’s OEM platform, see our dedicated page: Sears Appliance Repair Canton OH — Kenmore Service Available Locally.


Louisville Appliance Repair is an independent, owner-operated appliance repair company based in Louisville, Ohio 44641. Not affiliated with Sears, TransformCo, or A&E Factory Service.

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