Samuel was out on a service call in Strasburg, OH for a GE washer that wouldn’t spin or agitate and was making a loud noise. The diagnostic pointed to a shifter failure, and after replacing the shifter and belt, the unit passed both spin and agitate tests.
The Problem
** GE WARRANTY DISPATCH **
Auth: SA-4031435
Serial: DD231194G
Install date: 2026-03-27
Call taken: 2026-06-26
Requested/assigned date: 2026-07-01
Intake SMS sent to customer asking for photo of unit, photo of model/serial tag, and clearer issue description.
Problem: WONT SPIN/AGITATE, MAKING LOUD NOISE
The Repair
Error code for shifter failure. Replaced shifter and belt. Unit successfully passed spin and agitate tests in Smart HQ. Good to go.
Appliance Repair in Strasburg, OH
Strasburg is in Stark County, an area we cover regularly from our base in Louisville, OH. We also serve Bolivar, Navarre, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician. Bosch, Thermador, GE & Speed Queen factory authorized. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.