LG Washer Repair – Canton, OH (WM317OCW)

We received a service call in Canton for an LG washer that wouldn’t complete its spin cycle properly. The customer reported that items are still wet when spin is complete, and the dashboard displays an OE error code. Our diagnosis revealed a straightforward but common issue with the drain system.

The Problem

The customer contacted us because items are still wet when spin is complete. The washer’s dashboard was showing an OE error code, which typically indicates a drainage problem preventing the spin cycle from removing water effectively.

Diagnosis

During our inspection of the LG WM317OCW, we found that the drain pump was obstructed. This blockage prevented proper water removal during the spin cycle, causing clothes to remain wet and triggering the OE error code on the display.

The Repair

• Parts replaced: No parts were needed for this repair
• Work performed: Cleared the obstruction from the drain pump
• Result: The washer is now draining and spinning correctly

Is It Worth Repairing?

LG washers are generally reliable machines, and this model responded well to clearing the pump obstruction. Since no parts were required and the washer repair was successful, this was definitely worth fixing rather than replacing the entire unit.

Maintenance Tips for LG Washers

• Check pockets for coins, tissues, and small items before washing to prevent pump obstructions
• Clean the drain pump filter monthly on LG front-load washers to prevent debris buildup
• Run a cleaning cycle with LG’s recommended cleaner or white vinegar monthly to maintain optimal performance

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.