Kenmore Washer Repair – Canton, OH (KENMORE ELITE OASIS HE 110.28062800)

A Canton homeowner called about their Kenmore Elite Oasis HE washer with drain/spin cycle not working properly. Our diagnosis revealed a failed drain pump and foreign objects blocking the system.

The Problem

The customer reported that their washer’s drain/spin cycle was not working properly. The machine would fill and agitate normally but wouldn’t complete the drain and spin phases of the cycle.

Diagnosis

Upon inspection, we found the drain pump had failed and there were coins lodged under the wash plate. The coins were preventing proper water circulation and the faulty pump couldn’t remove water from the tub during the drain cycle.

The Repair

• Parts replaced: W10536347 — water pump
• Work performed: Replaced drain pump and cleaned coins out from under wash plate
• Result: Washer completed full drain/spin cycle testing

Is It Worth Repairing?

Kenmore Elite washers are solid mid-range machines built by Whirlpool. The Oasis HE models from this era are generally worth repairing when the issue is a straightforward component failure like a drain pump. These units typically provide reliable service for 12-15 years with proper maintenance.

Maintenance Tips for Kenmore Washers

• Check pockets thoroughly before washing to prevent coins and small objects from entering the drain system
• Run a monthly cleaning cycle with washer cleaner to prevent buildup in the pump and hoses
• Leave the door slightly open after use to allow moisture to escape and prevent mold growth

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.