A service call in Alliance brought us to a Kenmore washer with quarters stuck in the coin mechanism. What started as a simple coin jam turned into a lock replacement when we discovered the root cause during our diagnostic process.
The Problem
The customer reported that their washer had quarters stuck in the wash machine. The coin mechanism was completely jammed and wouldn’t accept or dispense coins.
Diagnosis
On our initial visit, we found the coin mechanism was jammed but couldn’t access the internal components without the proper service door key. Upon returning with the correct tools, we discovered a loose screw had fallen into the coin slide, completely blocking the mechanism.
The Repair
- Parts replaced: W11315637 — Service door lock
- Work performed: Replaced service door lock and cleared the jammed screw from coin slide
- Result: Coin mechanism operating correctly after repair
Is It Worth Repairing?
Kenmore washers from this era are generally reliable machines worth maintaining. The 110 series models were built to last, and coin-operated units see heavy commercial use but are designed for it. A lock replacement and jam clearing is a straightforward repair that extends the machine’s service life significantly.
Maintenance Tips for Kenmore Washers
- Check coin mechanism monthly for debris or foreign objects that could cause jams
- Keep service door locks lubricated to prevent seizure in commercial environments
- Inspect internal screws and fasteners during routine maintenance to prevent loose parts from falling into mechanisms
Appliance Repair in Alliance, OH
Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.