A Kenmore washer in Canton, OH would not spin and made clicking noises during the spin cycle. The customer suspected gear teeth weren’t catching correctly after researching the problem online. Our diagnosis confirmed the hub assembly had failed.
The Problem
The washer will not spin. When it tries to there is a clicking noise. After a YouTube search my guess is there is some type of gear with teeth that is not catching correctly.
Diagnosis
The clicking noise and failure to spin pointed directly to the hub assembly on the basket. This component connects the wash basket to the drive system, and when it fails, the basket can’t rotate properly during the spin cycle.
The Repair
- Parts replaced: W10528947 — hub assembly
- Work performed: Replaced the hub assembly on the basket
- Result: Washer now spins properly without clicking noises
Is It Worth Repairing?
This Kenmore washer model is a solid mid-range unit, and hub assembly failure is a common repair that extends the machine’s life significantly. At the age this repair was performed, replacing the hub assembly was definitely worthwhile compared to buying a new washer.
Maintenance Tips for Kenmore Washers
- Don’t overload the washer — excess weight strains the hub assembly and drive components
- Use high-efficiency detergent to prevent excessive suds that can cause mechanical stress
- Run a cleaning cycle monthly to prevent buildup that can cause imbalanced loads
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.