LG Washer Repair – CANTON, OH (WT5680HWA)

A Canton homeowner called about their LG washer making a grinding noise during wash cycles and leaving clothes really wet at the end. Our diagnosis revealed a stripped agitator hub causing both problems.

The Problem

When the machine is on the wash cycle, it makes a grinding noise and the clothes are still really wet at the end. The customer noticed these symptoms had been getting progressively worse over recent wash loads.

Diagnosis

The agitator hub was stripped. This component connects the agitator to the drive system, and when it fails, the agitator can’t properly move clothes through the wash water or extract water during the spin cycle. The rest of the functions test normal.

The Repair

• Parts replaced: AGZ72909711 — Pulsator Assembly
• Work performed: Installing the new part from van stock
• Result: Operation is normal and symptoms are resolved

Is It Worth Repairing?

This LG top-load washer is a solid machine when maintained properly. The agitator hub replacement is a common repair that typically gives these units several more years of reliable service. Given LG’s reputation for durability and the relatively straightforward nature of this repair, it’s definitely worth fixing rather than replacing the entire washer.

Maintenance Tips for LG Washers

• Use HE detergent only — regular detergent creates excess suds that stress the drive components
• Balance loads evenly around the agitator to prevent excessive wear on the hub assembly
• Run the tub clean cycle monthly with LG-approved cleaner to prevent buildup that can affect agitator movement

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, Alliance, and North Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.