LG Washer Repair – Massillon, OH (WT4970CW)

A customer in Massillon called about their LG washer that wouldn’t spin out and was showing UE and OE error codes. This turned out to be a common programming issue with LG front load washers that required a control board replacement.

The Problem

The customer reported that their washer won’t spin out and was displaying UE and OE error codes. These codes typically indicate unbalanced load and drain issues, but the actual cause was different.

Diagnosis

This is a common issue with the front load LG wash machines. The programming in the original Control Board caused the out of balance error. The new ones are revised and programmed differently.

The Repair

• Parts replaced: EBR75795702-PCB ASSEMBLY MAIN
• Work performed: Replacing the Control Board on this unit
• Result: Took care of the issue

Is It Worth Repairing?

LG washers are generally well-built machines, and a control board replacement on a unit like this WT4970CW is typically worthwhile. The revised programming in newer control boards actually makes this repair an upgrade that prevents future occurrences of the same problem.

Maintenance Tips for LG Washers

• Clean the door seal regularly to prevent mold and odor buildup in front-load models
• Use HE detergent only and avoid overloading to prevent strain on the control systems
• Leave the door cracked open after cycles to allow moisture to evaporate

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.