A customer in Alliance called about their LG washer only delivering hot water instead of cold. What looked like a major repair turned out to be a simple plumbing mix-up that we sorted out in minutes.
The Problem
The customer reported they weren’t getting cold water to wash with and were only getting hot water from their LG washer. They also asked if we could calibrate their GE Profile oven temperature while we were there.
Diagnosis
The hot and cold water lines were reversed on the washer. This is a common installation error that can happen during setup or if the lines get switched during maintenance work.
The Repair
- Parts replaced: None needed
- Work performed: Swapped the hot and cold water lines back to their correct positions, performed a 20 degree offset on the GE oven
- Result: Washer now delivers proper cold water, instructed customer to do the biscuit test on the oven for further adjustment if necessary
Is It Worth Repairing?
LG washers are generally well-built machines worth repairing, especially newer models like this WT5270CW. When the “repair” is simply reconnecting water lines correctly, there’s no question it’s worth fixing rather than replacing a perfectly good appliance.
Maintenance Tips for LG Washers
- Check water supply connections periodically to ensure they haven’t loosened or been disturbed
- Run LG’s TubClean cycle monthly to prevent buildup and odors
- Leave the door slightly open after loads to allow moisture to escape and prevent mold
Appliance Repair in Alliance, OH
Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.