LG Washer Repair – Massillon, OH (TOP LOAD WT4801CW)

A customer in Massillon contacted us about their LG top load washer that wasn’t completing cycles properly. When it finished the cycle it did not drain or spin. Our diagnosis revealed electrical issues with the control system that ultimately made repair uneconomical.

The Problem

The washer would run through its wash cycle but failed to drain water or spin at the end. This left clothes sitting in standing water, making the machine essentially unusable for completing laundry.

Diagnosis

We found electrical issues affecting the control board and user interface. Despite having 120 volts reaching the control board, only 5 to 10 volts were going to the UI, indicating a communication failure between components.

The Repair

• Parts replaced: 6201EC2002J — Filter Assembly
• Work performed: Put on new electric filter assembly
• Result: Still didn’t come on. UI is no longer available. Customer will replace unit.

Is It Worth Repairing?

LG top load washers from this era can develop complex electrical problems that require multiple expensive components. When both the control board and user interface are failing simultaneously, replacement often makes more financial sense than attempting extensive repairs.

Maintenance Tips for LG Washers

• Keep the control panel dry and avoid pressing buttons with wet hands to prevent moisture damage
• Use HE detergent only in proper amounts to prevent excess suds that can stress the control system
• Leave the lid open after cycles to allow moisture to evaporate from internal components

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.