LG Washer Repair – Alliance, OH (WM3360HVCA)

A customer in Alliance called about their LG washer that had the cold hose spraying out the back when trying to connect. When we arrived, we discovered the washer wouldn’t start, which prevented us from seeing where it was leaking.

The Problem

The customer reported that the cold hose sprays out the back when trying to connect. However, when we attempted to diagnose the issue, the washer wouldn’t start at all.

Diagnosis

Since the unit won’t start, we couldn’t see where it was leaking. Our diagnosis revealed that it needs a new control board to restore proper operation.

The Repair

• Parts needed: New control board
• Status: Customer declined repair at this time
• Recommendation: Control board replacement required before addressing potential hose connection issue

Is It Worth Repairing?

LG washers from this era can be worth repairing if the appliance is under 8-10 years old and otherwise in good condition. Control board failures are common but repairable. However, if multiple systems are failing simultaneously, replacement might be more economical.

Maintenance Tips for LG Washers

• Check hose connections quarterly for proper seating and signs of wear
• Run LG’s TubClean cycle monthly with the recommended cleaner
• Keep the door and detergent drawer slightly open between loads to prevent moisture buildup

Appliance Repair in Alliance, OH

Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.