We serviced a Kenmore washer in Akron, OH where the water level stays low, agitation is constant and weak, the lid stopped locking, and it doesn’t switch cycles — all symptoms that started at the same time. Our diagnosis revealed a faulty control board affecting multiple functions.
The Problem
The customer reported that water level stays low agitation is constant and weak lid stopped locking doesn’t switch cycles all symptoms started at same time. This combination of issues suggested a central control problem rather than individual component failures.
Diagnosis
Washer appears to not be filling to proper level. All of the mechanical functions are working correctly (fill valves, lid lock, wash function, drain and spin function). It appears to have a faulty control board. By using the deep wash cycle, the washer does have seem to work.
The Repair
- Parts replaced: No parts recorded
- Work performed: Diagnosed faulty control board
- Result: Deep wash cycle provides temporary function
Is It Worth Repairing?
Due to the cost of the control board it would be advisable to replace the wash machine instead of repairing it. Kenmore washers of this vintage often face expensive control board failures that exceed the machine’s remaining value. The multiple simultaneous symptoms confirm this expensive repair need.
Maintenance Tips for Kenmore Washers
- Keep the control panel clean and dry to prevent moisture damage to electronic components
- Use the correct detergent amount to prevent buildup that can stress mechanical systems
- Run monthly cleaning cycles to maintain internal components and sensors
Appliance Repair in Akron, OH
Akron is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, Uniontown, and Barberton for washer repair needs. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Summit County and surrounding areas.
Louisville Appliance Repair serves Summit County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.