We received a service call for an LG TROMM washer in Akron that wouldn’t spin but was still draining properly. Our diagnosis revealed a broken drum support, but the repair cost led the customer to replace the unit instead.
The Problem
The customer reported their LG washer won’t spin. It is draining.
Diagnosis
Upon inspection, we found the drum support was broken. This critical component keeps the wash drum properly aligned and balanced during the spin cycle.
The Repair
- Parts replaced: None
- Work performed: Diagnosed broken drum support
- Result: Due to the cost of repair, the customer chose to replace the unit
Is It Worth Repairing?
LG TROMM washers from this era can be reliable machines, but major structural failures like broken drum supports often require extensive disassembly and expensive parts. When repair costs approach or exceed half the price of a replacement washer, replacement becomes the more practical choice.
Maintenance Tips for LG Washers
- Balance loads evenly to reduce stress on drum supports and suspension components
- Clean the door seal and gasket monthly to prevent buildup that can cause imbalance
- Run LG’s tub clean cycle monthly with washing machine cleaner to maintain optimal performance
Appliance Repair in Akron, OH
Akron is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, Uniontown, and Barberton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Summit County and surrounding areas.
Louisville Appliance Repair serves Summit County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.