We received a service call in Canton for a Tappan range and dishwasher with multiple issues. The customer reported a back burner not working on the stove and a leaking hose on the dishwasher. Our diagnosis revealed different outcomes for each appliance.
The Problem
The customer contacted us about two separate issues: a back burner not working on their Tappan stove and a leaking hose on their dishwasher. Both appliances were experiencing problems that needed immediate attention.
Diagnosis
Upon inspection, we found that the stove actually checks fine – the back burner issue was not present during our service visit. However, the dishwasher showed clear signs of leaking through the wash pump. This type of internal pump failure typically indicates the unit should probably be replaced rather than repaired.
The Repair
- Parts replaced: No parts recorded
- Work performed: Diagnostic evaluation of both appliances
- Result: Stove found to be functioning properly; dishwasher diagnosed with wash pump failure
Is It Worth Repairing?
For the Tappan range, since it’s working fine, no repair is needed. The dishwasher presents a different situation – when the wash pump fails and is leaking internally, replacement is often more cost-effective than repair, especially on older units where additional components may fail soon after.
Maintenance Tips for Tappan Ranges and Dishwashers
- Keep range burner ports clean and free of food debris to prevent ignition issues
- Run dishwasher cleaning cycles monthly and check door seals for wear
- Avoid overloading dishwasher racks, which can strain the wash pump motor
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.