A customer in Akron called about their GE dryer that wasn’t working and only made a humming sound. When we inspected the DWSR463EG7WW, we found the motor was stalled and the control panel was broken beyond repair.
The Problem
The dryer wasn’t working and only made a humming sound when started. The customer reported no other functions were operating properly.
Diagnosis
The dryer motor was stalled, preventing normal operation. During our inspection, we also discovered the control panel was broken and no longer available for purchase from the manufacturer.
The Repair
- Parts replaced: No parts recorded
- Work performed: Motor stall issue resolved
- Result: Motor function restored, but control panel remains inoperable
Is It Worth Repairing?
Given that the control panel is broken and no longer available for purchase, we recommend replacing this dryer. Even though the motor issue was resolved, the unavailable control panel makes this unit impractical to keep running long-term.
Maintenance Tips for GE Dryers
- Clean the lint filter after every load to prevent motor strain and overheating
- Check the exhaust vent outside your home quarterly for blockages that can cause motor issues
- Avoid overloading the drum, which can cause excessive wear on the motor and drive components
Appliance Repair in Akron, OH
Akron is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, Uniontown, and Barberton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dryer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Summit County and surrounding areas.
Louisville Appliance Repair serves Summit County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.