LG Washer Repair – Massillon, OH (WM2487HWMA)

A customer in Massillon called about their LG washer with a rubber burning smell in engine motor that stopped running and does not even light up when you hit the button. When we arrived at the Beatty Street location, we found the control board burnt and not available for replacement.

The Problem

The LG washer developed a rubber burning smell in engine motor before completely shutting down. The unit stopped running and does not even light up when you hit the button, indicating a complete electrical failure.

Diagnosis

Our inspection revealed the control board burnt out completely. This critical component manages all washer functions, and when it fails catastrophically like this, the entire unit becomes non-operational. Unfortunately, the replacement control board was not available for this model.

The Repair

• Parts replaced: None — control board not available
• Work performed: Diagnosed burnt control board failure
• Result: Repair not possible due to parts unavailability

Is It Worth Repairing?

When a control board burns out on an LG washer and replacement parts aren’t available, repair isn’t an option. Even if the board were available, control board replacements on washers this age often cost enough that replacement becomes the more practical choice. LG washers generally provide good service life, but when major electronic components fail after several years, it’s typically time to consider a new unit.

Maintenance Tips for LG Washers

• Keep the control panel dry and avoid pressing buttons with wet hands to prevent moisture damage to electronics
• Clean the door seal regularly and leave the door slightly open after use to prevent mold and moisture buildup
• Use only HE detergent in proper amounts to prevent excess suds that can strain the control system

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Louisville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.