LG Washer Repair – Canton, OH (WM2688HNM)

We received a service call for an LG washer in Canton displaying a “TE” code. The customer was seeing this error message and needed a diagnosis to determine what was causing the problem.

The Problem

The customer reported that their LG washer was showing a “TE” code on the display. This error code typically indicates a temperature-related issue within the washing machine system.

Diagnosis

Our diagnosis revealed that the heat element was shorted out. This component failure was causing the temperature error code to appear on the washer’s display panel.

The Repair

• Parts needed: Heat element replacement
• Customer decision: Due to the age of the washer and the price of the part, the customer chose to replace the unit
• Outcome: No repair completed — customer opted for appliance replacement

Is It Worth Repairing?

For older LG washers, heating element failures can be costly repairs relative to the machine’s remaining value. When repair costs approach or exceed half the price of a comparable new unit, replacement often makes more financial sense than investing in major component repairs.

Maintenance Tips for LG Washers

• Use HE detergent only to prevent excessive suds that can stress heating elements
• Clean the drain pump filter monthly to prevent water circulation issues
• Run a cleaning cycle with LG’s recommended cleaner to remove mineral buildup

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.